Account Manager – Specialty Account Manager

Jobtailor; Colorado; On-site; USD 90,000 - 130,000; Full time

Job summary

Amgen seeks an Account Manager for TEPEZZA in the United States, focusing on Colorado territory. You will represent TEPEZZA to physicians and healthcare professionals, drive product demand, and coordinate with field teams to meet sales goals.

You will manage reimbursement and access issues, build key relationships, and deliver compliant product education. Extensive travel may be required with strong collaboration across departments.

Qualifications

• Bachelor's Degree and 3 years pharma/medical device sales; OR Associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience essential; ability to coordinate across field teams to address full range of account needs.

Responsibilities

• Represent TEPEZZA to physicians and healthcare professionals.
• Establish product sales and territory account management.
• Provide account management support within a specific geography and designated marketplace.
• Act as central account manager, driving product demand and coordinating field teams.
• Develop territory business plans to achieve/exceed annual sales goals.
• Promote TEPEZZA within approved labeling in a compliant manner.
• Address access and reimbursement issues by coordinating with stakeholders.
• Develop customer relationships by understanding needs and goals.
• Communicate territory activity accurately and timely.
• Drive product demand through education on disease state and product information.

Skills

Account Management

Buy-and-Bill Experience

Site of Care Experience

Interpersonal Skills

Communication Skills

Team Coordination

Microsoft Office

Education

Doctorate degree

Master's degree

Bachelor's degree

Associate degree

High school diploma/GED

Tools

Microsoft Office

Job description

• Represent TEPEZZA to physicians and healthcare professionals
• Establish product sales and perform total territory account management
• Provide account management support within a specific geography and designated marketplace
• Act as central account manager, driving product demand and coordinating relevant field teams
• Develop comprehensive territory business plans to achieve or exceed annual sales goals
• Promote TEPEZZA within approved labeling in a fair, ethical, and compliant manner
• Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members
• Develop customer relationships by understanding and communicating customer needs and goals
• Communicate territory activity accurately and timely
• Drive product demand through education on disease state and product information
• Provide feedback to sales leadership, colleagues, and internal departments
• Coordinate between accounts and Amgen field teams to support account needs
• Educate healthcare professionals and office staff on site-of-care options
• Attend medical congresses and society meetings as needed
• Manage efforts within assigned promotional and operational budget
• Maximize approved resources to achieve territory and account goals
• Complete administrative duties accurately and timely
• Function as a contributing member of a high-performance team
• Perform other tasks and responsibilities requested by the Company

Requirements

• Account Manager – Level 4: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience
• Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR Master's degree and 6 years; OR Bachelor's degree and 8 years; OR Associate degree and 10 years
• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
• Site of care and reimbursement experience strongly preferred
• Experience working with institutions and integrated delivery networks preferred
• Pharma account management selling experience essential; ability to coordinate across field teams to address full range of account needs
• Approximately 80% travel, including some overnight and weekend commitments
• Proficient in Microsoft Office
• Professional, proactive demeanor
• Strong interpersonal skills
• Excellent written and verbal communication skills
• Must successfully complete all Company training classes
• Must adhere to Company compliance policies, applicable guidelines, and the PhRMA code

Core Competencies

Demonstrates expertise in account management and sales within the pharmaceutical and biotech industries, with a strong focus on driving product demand and managing customer relationships. Proficient in navigating reimbursement processes and coordinating with healthcare professionals to achieve territory goals.

Highest-signal resume keywords

• Account Management
• Sales Experience in Pharmaceutical Industry
• Buy-and-Bill Experience
• Site of Care Experience
• Strong Interpersonal Skills

Hard Skills

• Sales Strategy Development
• Territory Business Planning
• Reimbursement Coordination
• Customer Relationship Management
• Product Education

Soft Skills

• Excellent Communication Skills
• Proactive Demeanor
• Team Collaboration

Industry Keywords

• Endocrinology
• Ophthalmology
• Rare Disease States
• Biologic Experience
• Integrated Delivery Networks

Tools & Technologies

• Microsoft Office