Tenant Services & Property Operations Administrator

Cushman & Wakefield; Falls Church (VA); Presencial; USD 40.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

401(k) plan

Paid time off

Life insurance

Descripción de la vacante

Cushman & Wakefield is seeking a Property Administrator to coordinate tenant requests, maintenance activities, and recordkeeping for CRE properties. You will collaborate with accounting, legal, and maintenance teams to ensure smooth operations and regulatory compliance.

The role emphasizes organization, service orientation, and multitasking in a fast-paced environment. Key responsibilities include handling tenant inquiries, coordinating repairs, managing move-ins/outs, and supporting monthly

Formación

• 0-2 years of experience in customer service, tenant relations, property management, or a related field.
• Working knowledge of lease agreements and landlord-tenant regulations.
• Basic understanding of building systems and maintenance operations.
• Proficiency with property management software and documentation practices.

Responsabilidades

• Serve as the primary point of contact for tenant inquiries and service requests.
• Resolve tenant complaints and address service issues promptly and professionally.
• Coordinate with maintenance staff to schedule repairs and conduct regular property inspections.
• Assist with lease administration, including renewals, amendments, and terminations.
• Support move-in/move-out processes, including inspections and security deposits.
• Maintain accurate records of tenant interactions, service requests, repairs, and maintenance activities.
• Ensure compliance with laws, regulations, and company policies.
• Collaborate with accounting, legal, and maintenance teams to provide seamless tenant services.
• Assist in monthly tenant service and operational reports.
• Support the property management team in tenant satisfaction and retention.

Conocimientos

Customer service

Organization

Communication

Time management

Herramientas

Yardi

Descripción del empleo

Cushman & Wakefield is seeking a Property Administrator to coordinate tenant requests, maintenance activities, and recordkeeping for CRE properties. You will collaborate with accounting, legal, and maintenance teams to ensure smooth operations and regulatory compliance.

The role emphasizes organization, service orientation, and multitasking in a fast-paced environment. Key responsibilities include handling tenant inquiries, coordinating repairs, managing move-ins/outs, and supporting monthly