Tenant Service Coordinator

Professional Alternatives; Dallas (TX); On-site; USD 34,000 - 36,000; Full time

Job summary

Professional Alternatives in Dallas, TX seeks a Tenant Service Coordinator for a contract-to-hire role at $25 per hour. You will be the primary contact for tenant needs and service requests.

Responsibilities include logging, dispatching, and tracking maintenance work orders, maintaining property records, and assisting with onboarding, events, and COI reviews. Basic accounting tasks are also part of the role.

Qualifications

• High school diploma required; bachelor’s preferred in business, real estate, or related field.
• 1–3 years in customer service, administration, or property management.
• Strong communication, proficiency with property management software, and organized.

Responsibilities

• Serve as the primary point of contact for tenant inquiries and service requests.
• Log, dispatch, and track maintenance work orders through completion.
• Maintain records, contact lists, and property files.
• Process mail, manage office supplies, and prepare routine reports.
• Review COI for tenants/vendors; assist with AP and basic accounting tasks.
• Assist with tenant onboarding, move-ins/move-outs, and safety drills/events.

Skills

Communication

Organization

Yardi

Building Engines

Education

High school diploma

Bachelor's degree in business/real estate

Tools

Yardi

Building Engines

Job description

Tenant Service Coordinator

Contract to Hire; $25 p/hr

Dallas, TX 75202

Acts as the main point of contact for tenant needs, inquiries, and service requests.

Responsibilities

• Tenant Relations & Service Requests:
• Serve as the primary point of contact for tenant inquiries and service requests
• Log, dispatch, and track maintenance work orders through completion.
• Administrative Support:
• Maintain precise records, contact lists, and property files.
• Process incoming mail, manage office supplies, and prepare routine reports.
• Vendor & Compliance Management:
• Review and track Certificates of Insurance (COI) for tenants and vendors.
• Assist with processing accounts payable, invoices, and basic accounting tasks.
• Operations & Events:
• Assist with tenant onboarding, move-ins, and move-outs.
• Coordinate building safety drills, notices, and tenant appreciation events

Job Requirements

• Education:High school diploma required; a bachelor’s degree in business, real estate, or a related field is often preferred.
• Experience:1 to 3 years of experience in customer service, administration, or property management.
• Skills:Strong communication abilities, proficiency in property management software (e.g., Yardi, Building Engines), and solid organizational skills.