Tenant Experience & Property Operations Coordinator

Farley-White-Management-Company; Lowell (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Profit sharing

Performance-based bonus

Retirement plan with company match

Disability & life insurance

Paid time off & holidays

Job summary

Farley White Management is seeking a Tenant Coordinator in Lowell, MA to support daily operations of a Class A commercial office portfolio. You will be the primary contact for tenants, coordinate work orders, and assist with financial, administrative, and operational tasks.

This role emphasizes vendor coordination, lease administration, budget support, and timely communication. A minimum of 3 years in commercial real estate and strong customer service skills are required; in-person schedule

Qualifications

• Associate or bachelor’s degree preferred.
• Min 3 years’ experience in commercial real estate management.
• Familiarity with building systems (HVAC, electrical, life safety) preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as a primary point of contact for tenant requests and inquiries.
• Monitor and coordinate work orders, ensuring timely resolution and tenant satisfaction.
• Assist with tenant move-ins, move-outs, and onboarding activities.
• Process and track accounts payable invoices; support accounts receivable functions.
• Coordinate lease administration activities, including amendments, billing changes, and security deposit tracking.
• Prepare tenant and building communications, including operational notices.

Skills

Customer service

Problem-solving

Written communication

Verbal communication

Organizational skills

Time management

Teamwork

Independent work

Education

Associate or Bachelor’s degree preferred

Tools

MRI

Building Engines

Yardi

Job description

Farley White Management is seeking a Tenant Coordinator in Lowell, MA to support daily operations of a Class A commercial office portfolio. You will be the primary contact for tenants, coordinate work orders, and assist with financial, administrative, and operational tasks.

This role emphasizes vendor coordination, lease administration, budget support, and timely communication. A minimum of 3 years in commercial real estate and strong customer service skills are required; in-person schedule