Tenant Experience Coordinator

Farley White Interests; Lowell (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Pre-tax Flexible Savings Account

Retirement savings plan with company-m

Disability insurance

Life insurance

Paid time off

Company holidays

Job summary

Farley White Interests, a Boston-based owner/developer of first-class commercial real estate, seeks a Tenant Coordinator in Lowell, MA. This role supports daily portfolio operations, acts as the main tenant contact, and coordinates management activities with emphasis on financial, administrative, and operational duties.

Ideal candidates have 3+ years in commercial real estate, strong communication skills, and comfort with budget and reporting tasks.

Qualifications

• Associate or bachelor’s degree preferred.
• Minimum 3 years’ experience in commercial real estate management.
• Experience with industrial/manufacturing/lab properties preferred.
• Familiarity with building systems and budget management.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Serve as primary contact for tenant requests and inquiries.
• Monitor and coordinate work orders for timely resolution.
• Assist with tenant move-ins/outs and onboarding.
• Escalate tenant concerns to management as needed.
• Process and track accounts payable invoices.
• Support AR activities, collections, and reporting.
• Coordinate lease administration, amendments, and security deposits.
• Maintain tenant records and rent rolls.
• Answer calls, direct visitors, and manage office organization.

Skills

Customer service

Communication

Organizational skills

Independent work

Problem-solving

Education

Associate or bachelor’s degree preferred

Tools

MRI

Building Engines

Yardi

Microsoft Office

Job description

Farley White Interests, a Boston-based owner/developer of first-class commercial real estate, seeks a Tenant Coordinator in Lowell, MA. This role supports daily portfolio operations, acts as the main tenant contact, and coordinates management activities with emphasis on financial, administrative, and operational duties.

Ideal candidates have 3+ years in commercial real estate, strong communication skills, and comfort with budget and reporting tasks.