Tenant Coordinator- Class A Building

AppleOne Employment Services; Atlanta (GA); On-site; USD 65,000 - 75,000; Full time

Job summary

AppleOne Employment Services in Atlanta, GA seeks a Tenant Coordinator to support daily operations of a premier Class A office portfolio, acting as the primary liaison between tenants, vendors and the property management team.

You will deliver exceptional service, coordinate move-ins/outs, plan tenant events, manage communications, assist with budgeting and reporting, and help maintain accurate tenant records to enhance the overall tenant experience.

Qualifications

• 3+ years of experience in commercial property management, tenant services, or property administration preferred.
• Experience supporting Class A commercial office properties is highly preferred.
• Strong customer service and relationship-building skills.
• Experience coordinating vendors, work orders, and tenant communications.
• Knowledge of lease administration, COIs, contracts, and property operations.
• Experience with budgeting, AP/AR, and reporting is a plus.
• Excellent organizational, communication, and multitasking abilities.

Responsibilities

• Serve as the primary contact for tenants, visitors, and vendors.
• Deliver exceptional customer service while building positive tenant relationships.
• Coordinate tenant move-ins, move-outs, and onboarding activities.
• Plan and execute tenant appreciation events, networking events, wellness programs, and other engagement initiatives.
• Create and distribute tenant communications, newsletters, and building announcements.
• Manage tenant requests and work orders, ensuring timely follow-up and resolution.
• Coordinate vendors, COIs, contracts, and service requests.
• Assist with lease administration and maintain accurate tenant records.
• Support property management with budgeting, accruals, accounts payable, accounts receivable, rent collection, and reporting.
• Coordinate conference rooms, amenity spaces, and building events.
• Maintain tenant portals and assist with marketing initiatives.

Skills

Customer service

Relationship building

Communication

Multitasking

Organizational skills

Tools

Microsoft Office Suite

Angus

Yardi

MRI

RealPage

Job description

Tenant Coordinator / Tenant Experience Coordinator

Location: Atlanta, GA

Salary: $65,000–$75,000 annually

Schedule: Full-Time | Monday–Friday

Position Overview

We are seeking a customer-focused Tenant Coordinator / Tenant Experience Coordinator to support the day-to-day operations of a premier Class A commercial office portfolio. This role serves as the primary liaison between tenants, vendors, and the property management team while helping create an exceptional tenant experience through outstanding service, communication, and operational support.

The ideal candidate has commercial real estate or property management experience and enjoys building relationships, coordinating events, managing multiple priorities, and supporting the overall success of the property.

Responsibilities

• Serve as the primary point of contact for tenants, visitors, and vendors.
• Deliver exceptional customer service while building positive tenant relationships.
• Coordinate tenant move-ins, move-outs, and onboarding activities.
• Plan and execute tenant appreciation events, networking events, wellness programs, and other engagement initiatives.
• Create and distribute tenant communications, newsletters, and building announcements.
• Manage tenant requests and work orders, ensuring timely follow-up and resolution.
• Coordinate vendors, Certificates of Insurance (COIs), contracts, and service requests.
• Assist with lease administration and maintain accurate tenant records.
• Support property management with budgeting, accruals, accounts payable, accounts receivable, rent collection, and reporting.
• Coordinate conference rooms, amenity spaces, and building events.
• Maintain tenant portals and assist with marketing initiatives.
• Support daily property operations and administrative functions.

Qualifications

• 3+ years of experience in commercial property management, tenant services, or property administration preferred.
• Experience supporting Class A commercial office properties is highly preferred.
• Strong customer service and relationship-building skills.
• Experience coordinating vendors, work orders, and tenant communications.
• Knowledge of lease administration, COIs, contracts, and property operations.
• Experience with budgeting, AP/AR, and reporting is a plus.
• Excellent organizational, communication, and multitasking abilities.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Experience with Angus, Yardi, MRI, RealPage, or similar property management software is preferred.