Tenant Experience Maestro

Absolute Storage Management; Memphis (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Performance-based bonuses and Incent-

Regular team recognition events andaw

Unofficial title changes for top-perfo

Job summary

Absolute Storage Management is seeking a Property Manager (Client Happiness Hero) in Memphis to drive excellent customer service and storage rentals. You will handle in-person and phone interactions, assist with marketing efforts, and maintain orderly operations across the site.

Ideal candidates bring at least one year of property management experience, a fast-paced service mindset, and strong communication skills. A background check will be conducted at hire for a smooth onboarding.

Qualifications

• High school diploma or GED required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service related environment preferred.
• Property Manager: at least one year of property management experience preferred.
• A background screening will be conducted at time of hire.

Responsibilities

• Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies.
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
• Resolves issues professionally and positively.
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion.
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
• Monitors rates, specials, and revenue-related factors.
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws

Skills

Customer service

Sales

Multitasking

Communication

Urgency

Education

High school diploma/GED

Job description

Absolute Storage Management is seeking a Property Manager (Client Happiness Hero) in Memphis to drive excellent customer service and storage rentals. You will handle in-person and phone interactions, assist with marketing efforts, and maintain orderly operations across the site.

Ideal candidates bring at least one year of property management experience, a fast-paced service mindset, and strong communication skills. A background check will be conducted at hire for a smooth onboarding.