Tenant Experience Coordinator

Cressy Commercial Real Estate LLC

Indianapolis (IN)

On-site

USD 42,000 - 65,000

Full time

5 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Cressy Commercial Real Estate LLC in Indianapolis is seeking a Tenant Services Coordinator to serve as the primary tenant contact, handling inquiries and requests to ensure satisfaction. You will coordinate maintenance, move-in/move-out activities, and track service issues to drive timely resolutions.

Strong communication, organization, and problem-solving are essential as you collaborate with vendors and internal teams to deliver high-quality, compliant tenant services.

Qualifications

1-3 years commercial real estate experience preferred.
High School Diploma or GED, required.
Bachelor's Degree and/or relevant experience preferred.

Responsibilities

Serve as the main point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.
Communicate important information such as building policies, maintenance schedules, and other relevant updates.
Assist in the move-in / move-out process for new or existing tenants by obtaining contact information and routing to appropriate parties.
Coordinate maintenance and repair requests, ensuring timely resolution of issues.
Schedule and oversee regular property inspections to identify and address maintenance needs.

Skills

Customer service orientation

Communication skills

Problem-solving

Initiative

Education

High School Diploma or GED

Bachelor's Degree or relevant experience

Real estate experience preferred

Tools

AppFolio

Job description

Strong communication, organization, and problem-solving are essential as you collaborate with vendors and internal teams to deliver high-quality, compliant tenant services.

Get your free, confidential resume review.

or drag and drop your file here.