Tenant Experience & Community Marketing Lead

CBRE; San Francisco (CA); On-site; USD 90,000 - 95,000; Full time

Job summary

CBRE, in collaboration with Industrious, seeks a Community Manager to bring the workplace experience to life across office assets. You will own programming, communications, and hospitality strategy to strengthen tenant engagement and elevate the building experience.

You will curate events, manage budgets, oversee marketing channels, and build relationships with tenants. This role blends creativity with operational excellence and requires 2–5 years in community or hospitality settings.

Qualifications

• Bachelor's Degree preferred with 2–5 years of experience in community, hospitality, or customer facing work.
• Experience designing and delivering tenant programs, events, or comparable hospitality work.
• Ability to write clearly and manage a content calendar or newsletter in a professional context.
• Strong organizational discipline to manage multiple programs and relationships.

Responsibilities

• Curate and execute a calendar of tenant programming reflecting the building's identity and drive engagement.
• Manage all aspects of community events: concept development, budgeting, vendor management, onsite execution, post-event reporting.
• Own building marketing channels (tenant app, newsletter, digital displays, signage, social content) to keep communications timely and on-brand.
• Create content that promotes events, highlights amenities, and shares tenant stories with the community.
• Grow engagement with the tenant experience app through content, audience management, and partnerships.

Skills

Community events

Hospitality experience

Marketing communications

Organizational discipline

Tenant relationships

Digital tools

Marketing research

Problem solving

Microsoft Office usage

Education

Bachelor's Degree

Tools

Tenant experience app

Microsoft Office

Data visualization tools

Job description

CBRE, in collaboration with Industrious, seeks a Community Manager to bring the workplace experience to life across office assets. You will own programming, communications, and hospitality strategy to strengthen tenant engagement and elevate the building experience.

You will curate events, manage budgets, oversee marketing channels, and build relationships with tenants. This role blends creativity with operational excellence and requires 2–5 years in community or hospitality settings.