Tenant Education & Community Engagement Specialist

Mission Action; San Francisco (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental insurance

Vision insurance

Long-term disability

Life insurance

Flexible spending account

Commuter benefits

Paid holiday

Paid sick leave

Generous vacation with Summer Recess &

Winter Recess

401(K) with employer matching

Job summary

Mission Action seeks a Housing Education & Community Engagement Specialist to support tenant education, outreach, and leadership development within the MSROC program in San Francisco. You will collaborate with tenant counselors, promotoras, legal partners, and community organizations to ensure SRO residents access culturally responsive education and housing resources.

The role emphasizes multilingual outreach, coordination of workshops and community meetings, and tracking engagement data to

Qualifications

• Minimum 3 years of experience in community outreach, tenant education, organizing, housing services, or related social service work.
• Strong understanding of housing justice and tenant rights in San Francisco.
• Experience facilitating workshops or community education sessions.
• Experience working with immigrant, low-income, multilingual communities.

Responsibilities

• Develop and implement tenant education and community engagement strategies aligned with DBI deliverables and program goals.
• Coordinate and facilitate tenant rights workshops, housing education sessions, and community meetings.
• Support the creation and distribution of multilingual outreach and educational materials.
• Coordinate outreach activities with staff, promotoras, and community partners.
• Build relationships with SRO tenants, tenant leaders, and community organizations.
• Support resident leadership development and tenant engagement activities.
• Collaborate with tenant counselors and legal partners to ensure tenants are connected to appropriate services and referrals.
• Track outreach, workshop participation, and engagement data for reporting purposes.
• Support program planning, implementation, and continuous quality improvement efforts.
• Participate in staff meetings, trainings, and cross-program coordination activities.
• Perform other related duties as assigned.

Skills

Community outreach

Tenant education

Organizing

Housing services

Multilingual communities

Bilingual Spanish/English

Job description

Mission Action seeks a Housing Education & Community Engagement Specialist to support tenant education, outreach, and leadership development within the MSROC program in San Francisco. You will collaborate with tenant counselors, promotoras, legal partners, and community organizations to ensure SRO residents access culturally responsive education and housing resources.

The role emphasizes multilingual outreach, coordination of workshops and community meetings, and tracking engagement data to