Tenant Collections & Billing Specialist

TBG | The Bachrach Group; New York (NY); Presencial; USD 52.000 - 70.000; Jornada completa

Descripción de la vacante

The Bachrach Group in New York is seeking a Collections Specialist to join a rapidly growing real estate team. You will manage residential receivables, resolve billing issues, and maintain strong tenant relationships while ensuring accuracy and confidentiality.

With 2+ years of experience in residential real estate collections, you will collaborate with leasing, billing, and property management teams to enforce payment plans and resolve disputes in a fast-paced environment.

Formación

• 2+ years of experience in residential real estate collections.

Responsabilidades

• Monitor aging receivables and follow up on past-due invoices; contact tenants to resolve payment issues and negotiate payment plans.
• Investigate and resolve billing discrepancies or disputes; coordinate with leasing, billing, and property management teams to ensure accurate invoices.
• Apply escalation thresholds to determine collections actions; communicate decisions to property management and legal counsel in a timely manner.
• Serve as primary contact for tenant inquiries related to payments and balances; provide excellent customer service while maintaining confidentiality.
• Coordinate collections for arrears of former tenants, liaising with third party collections agencies to maximize recovery.

Educación

2+ years of residential real estate experience

Descripción del empleo

The Bachrach Group in New York is seeking a Collections Specialist to join a rapidly growing real estate team. You will manage residential receivables, resolve billing issues, and maintain strong tenant relationships while ensuring accuracy and confidentiality.

With 2+ years of experience in residential real estate collections, you will collaborate with leasing, billing, and property management teams to enforce payment plans and resolve disputes in a fast-paced environment.