Temporary Ticketing & Event Services Associate

North Carolina Agricultural & Technical State University; Greensboro (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

North Carolina A&T State University seeks temporary, part-time staff to support the Ticketing Office and athletic and university events. Roles include ticket sales, customer service, concessions, and venue operations with varying schedules, often evenings, weekends and holidays.

Assignments vary by department and may cover sports events, commencements, concerts, and conferences. Applicants should be prepared for flexible hours and multiple duties across event support functions.

Qualifications

• HS Diploma, equivalency or combination of education and experience.
• One year of customer service experience.
• Basic computer skills, including proficiency in MS office applications (Word, Excel, Outlook, etc.)

Responsibilities

• Selling and distributing event tickets in person, online, or by phone.
• Providing excellent customer service to patrons, guests, and event attendees.
• Assisting with ticket scanning, admissions, and guest entry procedures.
• Responding to questions regarding event schedules, seating, policies, and venue information.
• Supporting concession operations, including food and beverage sales.
• Assisting with event setup, breakdown, and venue preparation activities.
• Performing environmental services functions to help maintain a clean, safe, and welcoming facility.
• Monitoring assigned areas to support positive guest experiences and venue operations.
• Assisting with crowd management and directing patrons to designated locations.
• Operating point-of-sale systems, cash handling equipment, and related event technology.
• Providing general administrative and operational support as needed.
• Performing other duties as assigned by the supervisor

Skills

Customer service

POS transactions

Event support

Education

HS Diploma or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

Position Overview

North Carolina A&T State University periodically has temporary part‑time staffing needs to support operations within the Ticketing Office and at athletic and university-sponsored events. This recruitment is intended to identify qualified candidates for temporary event and ticketing opportunities as workforce needs arise.

Temporary assignments may be available in a variety of event support functions, including ticket sales, customer service, concessions, event operations, and facility support. Assignments may support athletic competitions, commencement ceremonies, concerts, conferences, and other university-sponsored events. Assignment length, work schedule, and level of responsibility will vary based on departmental needs, with many positions requiring evening, weekend, and holiday availability.

Minimum Requirement

• HS Diploma, equivalency or combination of education and experience
• One year of customer service experience
• Basic computer skills, including proficiency in MS office applications (Word, Excel, Outlook, etc.)

Preferred Requirement

• Experience with POS transactions and computer applications
• Experience supporting event management & services

Potential Duties and Responsibilities

• Selling and distributing event tickets in person, online, or by phone
• Providing excellent customer service to patrons, guests, and event attendees
• Assisting with ticket scanning, admissions, and guest entry procedures
• Responding to questions regarding event schedules, seating, policies, and venue information
• Supporting concession operations, including food and beverage sales
• Assisting with event setup, breakdown, and venue preparation activities
• Performing environmental services functions to help maintain a clean, safe, and welcoming facility
• Monitoring assigned areas to support positive guest experiences and venue operations
• Assisting with crowd management and directing patrons to designated locations
• Operating point-of-sale systems, cash handling equipment, and related event technology
• Providing general administrative and operational support as needed
• Performing other duties as assigned by the supervisor

Additional Information

Specific job duties, qualifications, work schedules, and assignment durations will vary depending on the needs of the hiring department and the nature of the temporary assignment. Details regarding individual opportunities will be discussed with candidates selected for an interview.

Only applicants who meet the minimum qualifications for a temporary opportunity will be considered. To enhance consideration, applicants are encouraged to upload all relevant certifications, licenses, training records, and other professional credentials at the time of application.

Note: This posting will remain active for six (6) months. Applicants who wish to be considered for temporary opportunities after the posting has expired must submit a new application to the subsequent posting.

Job Details

• Appointment Type: Temporary - Part‑time
• Work Hours: As needed basis; usually weekend or evening hours.
• Organizational Division: Staffing Services
• Organizational Location: Human Resources
• Salary: Commensurate with experience
• FLSA: Non-Exempt

Special Instructions to Applicant

To be considered for employment, an electronic application must be completed and submitted. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must upload a DD 214 Certificate of Release or Discharge from Active Duty to their application during the application process. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify to confirm work authorization in the United States. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affiantive Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.