Temporary IT Support Specialist

North Carolina A&T State University

Greensboro (NC)

On-site

USD 42,000 - 64,000

Full time

2 days ago

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Job summary

North Carolina A&T State University periodically has temporary IT staffing needs across a broad range of IT disciplines, including technical support, systems administration, cybersecurity, and web development. Assignments vary in length and schedule, with opportunities discussed at interview.

Applicants meeting the minimum qualifications may be considered; the university welcomes candidates to upload relevant credentials when applying. This posting remains open for six months.

Qualifications

Minimum: Associate degree in a relevant field or equivalent education/experience.
Basic computer skills, including proficiency with Microsoft Office.
Preferred: Bachelor’s degree in computer science, Information Technology, or related discipline.
Two years of relative experience.

Responsibilities

Desktop and end-user device support
Software installation, configuration, and updates
System monitoring, maintenance, and troubleshooting
Technology-related communications and information support
Website maintenance and development
Enterprise-level IT support and services
Other duties as assigned by the supervisor

Skills

Basic computer skills

Education

Associate degree in a relevant field

Bachelor’s degree in computer science, Information Technology, or related discipline

Tools

Microsoft Office

Job description

Classification Information

Position/Classification Title

Classification Type

Position required to work during periods of adverse weather or other emergencies:

Preferred Years Experience, Skills, Training, Education

Minimum:

Associates degree in a relevant field of study or a combination of education and experience
Basic computer skills, including proficiency with Microsoft Office applications (Word, Excel, Outlook).

Preferred:

Bachelor’s degree in computer science, Information Technology, or related discipline
Two years of relative experience.

Required License or Certification

N/A

Position Overview

Primary Purpose of Position

North Carolina A&T State University periodically has temporary staffing needs within the field of Information Technology (IT). This recruitment is intended to identify qualified candidates for temporary IT opportunities as workforce needs arise across the University.

Temporary assignments may be available at various levels and across a broad range of IT disciplines, including technical support, systems administration, application support, cybersecurity, network services, web development, and other technology-related functions. Assignment length, work schedule, and level of responsibility will vary based on departmental needs.

Potential Duties and Responsibilities

Desktop and end-user device support
Software installation, configuration, and updates
System monitoring, maintenance, and troubleshooting
Technology-related communications and information support
Website maintenance and development
Enterprise-level IT support and services
Other duties as assigned by the supervisor

Additional Information

Specific job duties, qualifications, work schedules, and assignment durations will vary depending on the needs of the hiring department and the nature of the temporary assignment. Details regarding the position will be discussed with candidates selected for an interview.

Only applicants who meet the minimum qualifications for a temporary opportunity will be considered. To enhance consideration, applicants are encouraged to upload all relevant certifications, licenses, training records, and other professional credentials at the time of application.

Please Note: This posting will remain active for six (6) months. Applicants who wish to be considered for temporary opportunities after the posting has expired must submit a new application to the subsequent posting.

Primary Function of Organizational Unit

Information Technology Services ( ITS ) is responsible for strengthening and supporting the University’s learning, discovery, and engagement activities by providing the information technology infrastructure, software, hardware and support to position the University on a path of operational excellence that integrates advanced technologies to enhance teaching, learning and research.

ITS is comprised of seven operating units that report to the Office of the Vice Chancellor/ CIO . These operating units are: Enterprise IT Support Services, IT Security Services, Enterprise Applications Services, Infrastructure Services, Learning Technology Services, IT Operations Services and the Project Management Office. These units work collaboratively and cooperatively within the organization and across the university community to provide the information technology support and services required for the University.

Work Hours

Work Hours 8:00am - 5:00pm; Monday - Friday; hours may vary

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Key Responsibilities and Related Competencies

Position Information

Working Title

Working Title Temporary IT Support Specialist

Competency Level Contributing

Position Number

Recruitment Range

Recruitment Range Commensurate with experience

FLSA