Temporary Regulatory & Claims Associate

Casey; Ankeny (IA); On-site; USD 29,000 - 33,000; Full time

Job summary

Casey in Ankeny, IA is seeking a Temporary Regulatory & Claims Associate to support claims, insurance and licensing processes. The role involves administrative tasks and assisting the Regulatory & Claims Team in a busy office setting.

Starting pay ranges from $21.00 to $24.00 per hour, with pay determined by KSAs, experience, and qualifications. Limited travel is expected; strong MS Office skills and excellent communication are essential.

Qualifications

• High School Diploma or equivalent.
• Strong organizational and communication skills.
• Proficient with Microsoft Office Suite.
• Office-based role with limited travel (~5%).

Responsibilities

• Collect documentation for claims, regulatory, and licensing matters.
• Prepare routine documentation for low‑complexity claims and license renewals.
• Provide administrative support to Regulatory & Claims Team.
• Track and manage high-volume routine claim and licensing activity.
• Perform other duties as assigned.

Skills

Interpersonal skills

Customer service

Time management

Written communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Full-Time Part-Time Designation

Full-time

Job Description

Join Casey’s in shaping a better future for our communities, guests, and team members as a Temporary Regulatory & Claims Associate! The Regulatory & Claims Associate role performs administrative tasks within their assigned area(s) of responsibility, which may include claims, insurance, and legal administrative support, and/or assistance with routine licensing matters and low‑complexity claims that follow established processes and guidelines.

Key Responsibilities:

• As assigned, collect internal documentation and evidence for use in claims, insurance, regulatory, and/or licensing matters.
• As assigned, prepare routine documentation, correspondence, and/or applications to pursue lower-complexity, high-volume claims under first-party and third-party insurance policies, and to support the renewal of standard business licenses.
• Provide administrative support to Regulatory & Claims Team.
• Tracks and manages high-volume, routine claim and licensing activity to completion.
• Perform other duties as assigned.

Compensation :

Starting pay range: $21.00 - $24.00 per hour. Actual pay may vary based on Casey ’ s assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. Our full salary range for this role does extend beyond the hiring range listed, allowing team members the opportunity to continue to grow within the company.

Requirements

• High School Diploma or equivalent.
• Strong interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Strong time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software
• Work is primarily performed in an office setting.
• Limited travel may be required, approximately 5% of the time.

Preferred:

• At least two years of experience supporting legal, regulatory, or administrative processes, including preparing, processing, filing, and maintaining legal or regulatory documents and forms.