Temporary Quality & Records Specialist

City of Austin; Charlotte (NC); On-site; USD 41,000 - 52,000; Full time

Job summary

City of Austin is seeking a Temporary Quality Specialist to support the Arson Division, handling administrative tasks, records, and compliance with law-enforcement requirements. You will assist with quality assurance, records management, and process improvement projects.

The role requires a bachelor’s degree and experience in public safety or investigative environments, with notary/CJIS clearance preferred, and on-site work with no telework.

Qualifications

• Bachelor's degree plus one year experience; Lean Six Sigma may substitute.
• Public Safety or investigative environment preferred.
• Proficiency with listed law enforcement databases (TCOLE, TCLEDDS, Versadex, AXON, TechShare, Odyssey).
• Notary Public certification & CJIS clearance ability.
• Experience in data quality, data mining, and analytics; familiarity with process improvement methodologies.

Responsibilities

• Provide primary administrative support: calls, emails, scheduling, coordination, documents, vendors, travel, notary, supplies, workflow.
• Arson leadership support: assist Arson Battalion Chief; maintain TCOLE and TCLEDDS records.

Skills

Continual improvement

Communication

Prioritization

Relationship building

Systematic thinking

Analytical reading

Recommendation understanding

Education

Bachelor's degree in related field

Lean Six Sigma

Tools

TCOLE

TCLEDDS

Versadex

AXON

TechShare

Odyssey

Job description

City of Austin is seeking a Temporary Quality Specialist to support the Arson Division, handling administrative tasks, records, and compliance with law-enforcement requirements. You will assist with quality assurance, records management, and process improvement projects.

The role requires a bachelor’s degree and experience in public safety or investigative environments, with notary/CJIS clearance preferred, and on-site work with no telework.