Temporary Patient Services Coordinator

Beacon Hill Staffing Group, LLC; Middleton (MA); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is recruiting a Temporary Patient Services Coordinator for a growing home healthcare organization in Middleton, MA. This hybrid role supports scheduling, patient and clinician coordination, and front-desk operations within a fast-paced healthcare setting.

You will manage visits, referrals, and staff calendars, handle onboarding support, and ensure HIPAA compliance while delivering excellent patient service.

Qualifications

• Associate degree or equivalent required; Bachelor’s preferred.
• 1 year healthcare admin, scheduling, or medical office experience.
• Experience with high-volume scheduling and care coordination.
• Proficient with Outlook, Excel and Word.
• Strong organizational and communication skills.

Responsibilities

• Coordinate patient visits, referrals, and clinician schedules.
• Prepare and maintain weekly and weekend schedules.
• Monitor caseloads and staffing needs; escalate when needed.
• Serve as primary contact for scheduling inquiries.
• Manage front desk responsibilities and office operations.
• Support onboarding and orientation for new hires.
• Perform data entry, reporting, and records management.
• Maintain HIPAA and policy compliance.

Skills

Scheduling coordination

Communication

Organization

HIPAA compliance

Education

Associate degree or higher

Bachelor's degree preferred

Tools

Microsoft Office (Outlook, Excel, Word)

EMR systems

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Our client, a growing home healthcare organization, is seeking a Temporary Patient Services Coordinator to join their team in Middleton, MA. This hybrid opportunity offers $22/hour, is expected to last 3+ months, and follows a Monday-Friday 9:00 AM-5:00 PM schedule. This position serves as a key liaison between patients, clinicians, and office staff, coordinating high-volume scheduling activities while supporting day-to-day administrative operations in a fast-paced healthcare environment.

Key Responsibilities

• Coordinate and manage patient visits, referrals, and clinician schedules to ensure continuity of care and proper staffing coverage.
• Prepare and maintain weekly and weekend schedules while communicating changes and updates to clinical staff.
• Monitor caseloads, scheduling needs, and staffing levels, escalating concerns to leadership as needed.
• Serve as a primary contact for scheduling inquiries from patients and clinicians, resolving issues and routing clinical questions appropriately.
• Manage front desk responsibilities, including greeting visitors, answering phones, and supporting office operations.
• Assist with onboarding activities, orientation preparation, and administrative support for new hires.
• Perform data entry, reporting, records management, inventory tracking, and other administrative duties.
• Maintain patient confidentiality and ensure compliance with HIPAA and organizational policies.

Candidate Qualifications

• Associate's degree or equivalent combination of education and related experience required; Bachelor's degree preferred.
• At least 1 year of healthcare administrative, medical office, scheduling, or administrative assistant experience.
• Experience with high-volume scheduling and care coordination in a healthcare environment strongly preferred.
• Advanced proficiency with Microsoft Office, particularly Outlook, Excel, and Word.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and relationship-building skills, with the ability to work closely with clinicians, patients, and internal teams.
• Experience with healthcare systems, EMRs, or medical office administration preferred.
• Positive, team-oriented approach with strong attention to detail and accuracy.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

• Medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
• Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you! Beacon Hill. Employing the Future