Temporary Luxury Sales Support - Flexible Schedule

kate spade new york; Columbus (OH); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Parental leave

Commuter benefits

Disability insurance

Job summary

Coach is seeking a Sales Support Associate in Columbus to ensure the store runs smoothly and delivers exceptional customer service. You will greet clients, process transactions at the POS, and help maintain a pristine sales floor and stockroom while supporting shipments and stock transfers.

You will also assist with merchandising updates, respond to customer inquiries, and collaborate with team members to meet business goals. Flexibility for nights and weekends is required.

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Knowledge of fashion trends and market competition.
• Familiarity with cash register systems and basic IT skills.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

POS operations

Merchandising

Stock management

Communication

Multitasking

Attention to detail

Tools

Cash register systems

iPad/Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in Columbus to ensure the store runs smoothly and delivers exceptional customer service. You will greet clients, process transactions at the POS, and help maintain a pristine sales floor and stockroom while supporting shipments and stock transfers.

You will also assist with merchandising updates, respond to customer inquiries, and collaborate with team members to meet business goals. Flexibility for nights and weekends is required.