Seasonal Luxury Sales Support (Flexible Schedule)

kate spade new york; Hershey (PA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store success through warm, professional customer interactions and efficient operations. You will handle cash wrap, assist with shipments, and keep the sales floor organized to ensure a premium shopping experience.

This role requires a minimum retail background, strong English skills, and the ability to work a flexible schedule including nights and weekends. Use of POS systems and basic tech devices is required.

Qualifications

• 1+ year of retail or luxury service experience preferred.
• Strong English communication and customer service skills.
• Knowledge of cash handling and POS procedures.
• Able to use iPad/laptop, mobile POS, and price sheets.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Communication

Retail experience

Tools

Cash register systems

Mobile POS

iPad / Laptop use

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to help drive store success through warm, professional customer interactions and efficient operations. You will handle cash wrap, assist with shipments, and keep the sales floor organized to ensure a premium shopping experience.

This role requires a minimum retail background, strong English skills, and the ability to work a flexible schedule including nights and weekends. Use of POS systems and basic tech devices is required.