Temporary Luxury Retail Sales Specialist

Tapestry (Coach/Kate Spade); Palo Alto (CA); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate helps create a lasting impression on customers through warm, efficient service at the cash wrap and by keeping the sales floor meticulously organized.

Responsibilities include processing shipments, stocking, and contributing to visual merchandising to support store goals. Candidates should have 1+ year of retail experience, strong English and communication skills, familiarity with POS systems, and the

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Knowledge of fashion trends and market competition.
• Familiarity with cash registers, basic computer skills, and POS devices.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsabilités

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Suggest add-on products and promote gift cards while capturing customer information.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update visual merchandising.
• Support sales floor activities and respond to customer requests; collaborate with team.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Connaissances

Retail experience

Customer service

Attention to detail

Communication

English proficiency

Multitasking

Brand knowledge

Outils

POS systems

Cash handling

Description du poste

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate helps create a lasting impression on customers through warm, efficient service at the cash wrap and by keeping the sales floor meticulously organized.

Responsibilities include processing shipments, stocking, and contributing to visual merchandising to support store goals. Candidates should have 1+ year of retail experience, strong English and communication skills, familiarity with POS systems, and the