Temporary IT Support Specialist - Onsite & Fast-Paced

Northwestern University; Evanston (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Paid sick time

Job summary

Northwestern University in Evanston seeks a Temporary Technical Support Specialist to provide frontline IT support for staff and maintain workplace technology. The role covers deployment, maintenance and troubleshooting of computers, mobile devices, peripherals, and conference room tech.

You will work with end users and IT staff to resolve issues and support projects, with a strong emphasis on customer service and collaboration. This is a temporary, on-site position.

Qualifications

• Familiarity with laptops, desktops, tablets, printers, and AV equipment.
• Excellent customer service and communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work independently and collaboratively within a team.
• Basic understanding of networking concepts and endpoint management.
• Ability to lift and move computer equipment and technology hardware as needed.

Responsibilities

• Provide frontline IT support for staff, ensuring workplace technology remains functional.
• Assist with deployment, maintenance, and troubleshooting of computers, mobile devices, peripherals, and conference room technology.
• Work closely with end users and IT staff to resolve technical issues and support technology projects.

Skills

Customer service

Communication skills

Task prioritization

Team collaboration

Networking basics

Hardware handling

Tools

Laptops

Desktops

Tablets

Printers

AV equipment

Job description

Northwestern University in Evanston seeks a Temporary Technical Support Specialist to provide frontline IT support for staff and maintain workplace technology. The role covers deployment, maintenance and troubleshooting of computers, mobile devices, peripherals, and conference room tech.

You will work with end users and IT staff to resolve issues and support projects, with a strong emphasis on customer service and collaboration. This is a temporary, on-site position.