IT Configuration Technician II: Imaging & Desktop Support

IT1; Riverton (UT); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision benefits

Two weeks PTO with tenure-based accrue

401(k) Plan with employer match

Descripción de la vacante

iT1 is seeking a Configuration Technician II to join our team in Tempe, AZ. You will set up, configure, and deploy client assets, working closely with internal teams and customers. Responsibilities include imaging devices, installing hardware and software, diagnosing issues, and providing day-to-day guidance.

The role requires hands-on problem solving, reliable travel, and the ability to lift up to 50 lbs. We value strong communication, hardware knowledge, and the ability to train colleagues;

Formación

• 3-5 years of related experience
• Excellent written and verbal communication skills
• A+ or comparable experience
• Working knowledge of Windows and Mac operating systems
• Working knowledge of common desktop applications
• Strong knowledge of desktop and laptop computer hardware
• Ability to work full time
• Occasional travel
• Be able to lift 50 lbs
• Dependable transportation
• Ability to multi-task

Responsabilidades

• Set up and configure computers and peripherals based on the scope of work
• Diagnose problems with malfunctioning PC, Mac, laptop, printer or other peripheral
• Perform quality control on the project assigned
• Follow project instructions
• Respond to order requests and customer emails to troubleshoot problems
• Act as a subject matter expert in day-to-day operations
• Ability to train team members on process, tools, and technology
• Imaging laptops and desktops
• Hardware and software installations and configurations
• Troubleshooting desktop and laptop hardware and software issues
• Bench testing refurbished devices such as PC, Monitors, switches, phones etc.
• Desktop and Laptop repair
• Server hardware configuration
• Small office installs
• Documentation

Conocimientos

Communication skills

Multitasking

Team training

Educación

A+ certification

Herramientas

Windows OS

macOS

Descripción del empleo

iT1 is seeking a Configuration Technician II to join our team in Tempe, AZ. You will set up, configure, and deploy client assets, working closely with internal teams and customers. Responsibilities include imaging devices, installing hardware and software, diagnosing issues, and providing day-to-day guidance.

The role requires hands-on problem solving, reliable travel, and the ability to lift up to 50 lbs. We value strong communication, hardware knowledge, and the ability to train colleagues;