Temporary Hotel Housekeeping Task Force Lead

Pyramid Burlington Management; United States; On-site; USD 72,000 - 88,000; Full time

Job summary

Pyramid Global Hospitality is seeking an interim Housekeeping Leader to oversee daily operations at designated hotels or resorts. The role focuses on maintaining brand standards, guest room quality, and service excellence while leading a team of supervisors, inspectors, attendants, and laundry staff.

You will monitor productivity, scheduling, payroll, and inventory, conduct inspections, and implement corrective actions to improve cleanliness scores and departmental performance.

Qualifications

• 3–5 years of progressive housekeeping leadership experience in hotels or resorts.
• Strong knowledge of housekeeping operations, labor management, inventory control, and quality assurance standards.
• Experience leading teams through openings or periods of change.
• Proven ability to improve guest satisfaction scores and housekeeping performance metrics.
• Excellent leadership, training, coaching, and team-building skills.

Responsibilities

• Assume interim leadership of the Housekeeping department for assigned hotel or resort properties.
• Oversee daily housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces meet brand standards and cleanliness expectations.
• Lead, coach, and support housekeeping supervisors, inspectors, room attendants, housepersons, and laundry staff.
• Drive guest satisfaction through attention to cleanliness, room quality, and service excellence.
• Monitor labor productivity, scheduling, payroll, and staffing levels to align with budgets.
• Conduct regular room inspections and quality assurance audits to ensure compliance with standards.
• Assess housekeeping challenges quickly and implement corrective action plans to improve performance.
• Coach, mentor, and train housekeeping team members to enhance performance and engagement.
• Support transitions during openings, leadership changes, renovations, or staffing shortages.
• Coordinate with Front Office, Maintenance, and Operations for seamless readiness.
• Manage inventory levels and oversee supplies, linens, uniforms, and equipment.
• Ensure compliance with safety, sanitation, and regulatory requirements (OSHA).
• Communicate effectively with property leadership and corporate stakeholders.

Skills

Leadership

Coaching

Team-building

Organizational skills

Problem solving

Communication

Tools

Hotel PMS software

Job description

Pyramid Global Hospitality is seeking an interim Housekeeping Leader to oversee daily operations at designated hotels or resorts. The role focuses on maintaining brand standards, guest room quality, and service excellence while leading a team of supervisors, inspectors, attendants, and laundry staff.

You will monitor productivity, scheduling, payroll, and inventory, conduct inspections, and implement corrective actions to improve cleanliness scores and departmental performance.