Hotel Housekeeping Executive

Holiday Inn Express & Suites Cincinnati - Mason; Mason (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Vacation

Flexible Scheduling

Employee Discounts on Hotel Stays

Growth Opportunities

Supportive Team Culture and Training

Job summary

Holiday Inn Express & Suites Cincinnati - Mason is seeking a detail‑driven Housekeeping Executive to lead our housekeeping team and uphold exceptional cleanliness and safety standards. This role oversees daily operations, staff development, and collaboration with hotel leadership to deliver a superior guest experience.

The Housekeeping Executive manages housekeeping, laundry, and houseman operations, ensuring rooms and public areas meet brand standards while coordinating staffing, training,

Qualifications

• Supervisory experience in hotel operations or housekeeping.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of housekeeping procedures and safety standards.
• Proficient with basic computer systems.
• Attention to detail and guest-service focus.
• Reliable with flexible schedules.

Responsibilities

• Lead, train, and supervise housekeeping, laundry, and houseman teams.
• Maintain high cleanliness standards for rooms and public areas.
• Conduct daily room inspections and weekly deep-cleaning checks.
• Coordinate staffing, scheduling, and daily assignments.
• Support hiring, onboarding, coaching, and performance management.
• Maintain inventory of linens, amenities, and equipment.
• Respond to guest requests and ensure courteous interactions.
• Collaborate with Maintenance on room issues.
• Ensure adherence to OSHA guidelines and safety protocols.
• Keep housekeeping closets and storage areas organized.
• Promote a positive, team-oriented environment.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Multitasking

Guest-service focus

Microsoft Office

Tools

Microsoft Office

Job description

Hotel Housekeeping Executive

We are seeking a detail‑driven, organized, and service‑focused Housekeeping Executive to lead our housekeeping team and ensure the hotel maintains exceptional cleanliness, safety, and presentation standards. This role oversees daily housekeeping operations, supports staff development, and collaborates with hotel leadership to deliver an outstanding guest experience.

Overview

The Housekeeping Executive manages housekeeping, laundry, and houseman operations, ensuring guest rooms and public areas meet brand standards. This leader coordinates staffing, training, inspections, inventory, and communication across departments. The role also supports overall hotel operations by assisting with scheduling, problem‑solving, and Manager‑on‑Duty responsibilities.

Key Responsibilities

• Lead, train, and supervise housekeeping, laundry, and houseman teams to ensure consistent quality and productivity.
• Maintain high cleanliness standards for guest rooms, public areas, back‑of‑house spaces, and storage areas.
• Conduct daily room inspections and weekly deep‑cleaning checks; ensure compliance with brand and safety standards.
• Coordinate staffing levels, scheduling, daily assignments, and workflow based on occupancy and operational needs.
• Support hiring, onboarding, coaching, and performance management for housekeeping staff.
• Maintain inventory of linens, amenities, chemicals, and equipment; ensure proper ordering and stock rotation.
• Respond promptly to guest requests, service needs, and cleanliness concerns; ensure professional, courteous interactions.
• Collaborate with Maintenance to report and follow up on room or public‑area issues.
• Ensure adherence to OSHA guidelines, chemical‑handling procedures, key control standards, and safety protocols.
• Maintain organized housekeeping closets, laundry areas, and storage rooms.
• Promote a positive, team‑oriented environment focused on communication, accountability, and guest satisfaction.

Qualifications

• Supervisory experience in housekeeping or hotel operations required.
• Strong leadership, communication, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Knowledge of housekeeping procedures, safety standards, and cleaning equipment.
• Proficient with basic computer systems and Microsoft Office.
• Strong attention to detail, organization, and guest‑service focus.
• Reliable attendance and ability to work flexible schedules, including weekends and holidays.

Physical Requirements

• Ability to stand, walk, bend, lift, push, and pull throughout the shift.
• Ability to lift up to 30 lbs.

Benefits

• Medical, Dental, and Vision Insurance
• Paid Vacation
• Flexible Scheduling
• Employee Discounts on Hotel Stays
• Opportunities for Growth
• Supportive Team Culture and Training

Why Join Us

You’ll lead a dedicated team, shape housekeeping standards, and play a key role in delivering a clean, safe, and welcoming environment for every guest. This is an excellent opportunity for a motivated leader ready to grow within hotel operations.

Source: Hospitality Online