Temporary Help Non-Exempt

Tennessee Tech University; Cookeville (TN); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Tennessee Tech University is seeking a dedicated part-time Administrative Associate to support the Student Success Center. You will answer calls, help students, generate reports, schedule appointments, and help with recruitment materials and social media content creation.

The role emphasizes excellent communication, organization, and confidentiality in a university setting, with a focus on providing a positive, inclusive student experience.

Qualifications

• High school diploma or equivalent; some college preferred.
• At least 1 year of administrative experience, preferably in education.
• Excellent verbal and written communication; strong organizational skills.

Responsibilities

• Answering incoming phone calls and providing excellent customer service to students and visitors.
• Generating and analyzing reports to support student success initiatives.
• Assisting students with inquiries and providing accurate information.
• Scheduling appointments for students and ensuring efficient time management.
• Updating and maintaining recruitment materials and resources.
• Assisting with social media content creation and engagement strategies.
• Collaborating with the team to ensure a positive and inclusive student experience.
• Performing data entry and record-keeping tasks as required.
• Assisting with event coordination and setup when needed.
• Other administrative duties as assigned by the supervisor.

Skills

Excellent communication

Strong organizational

Microsoft Office

Multitasking

Customer service

Social media basics

Adaptability

Confidentiality

Education

High school diploma or equivalent

Some college education

Tools

Microsoft Office Suite

Job description

We are looking for a dedicated and organized individual to join our student success center as a temporary part-time administrative associate. You will play a vital role in supporting students, answering their queries, and ensuring a smooth experience. This role involves a range of administrative tasks and the chance to contribute to our social media presence and recruitment efforts.

Tennessee Technological University is an equal opportunity affirmative action employer.

Responsibilities

Essential Functions:

• Answering incoming phone calls and providing excellent customer service to students and visitors.
• Generating and analyzing reports to support student success initiatives.
• Assisting students with their inquiries and providing accurate information.
• Scheduling appointments for students and ensuring efficient time management.
• Updating and maintaining recruitment materials and resources.
• Assisting with social media content creation and engagement strategies.
• Collaborating with the team to ensure a positive and inclusive student experience.
• Performing data entry and record-keeping tasks as required.
• Assisting with event coordination and setup when needed.
• Other administrative duties as assigned by the supervisor.

Qualifications

Minimum Qualifications:

• High school diploma or equivalent; some college education preferred.
• Minimum 1 year of experience in an administrative role, preferably in an educational setting.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Customer service orientation with a friendly and helpful attitude.
• Basic knowledge of social media platforms and content creation.
• Willingness to learn and adapt to new technologies and systems.
• Ability to maintain confidentiality and adhere to university policies.