Temporary Healthcare Front Desk Specialist

Cambridge Health Alliance; Cambridge (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Flexible schedules

Competitive pay

Job summary

Cambridge Health Alliance (CHA) is seeking a Receptionist/Front Desk to greet patients and visitors at CHA Cambridge Hospital. The role requires proactive engagement, clear directions, and efficient handling of calls while maintaining a welcoming environment.

Primary responsibilities include providing information, directing visitors, supporting IT/communications staff, and performing routine clerical tasks. Position is temporary with a 40-hour work week, Monday through Friday, day shift.

Qualifications

• Must have medical terminology.
• Medical Secretarial degree strongly preferred.
• Work Experience: 2–3 years medical office experience preferred.

Responsibilities

• Greets and provides information to patients and visitors.
• Directs patients and visitors to proper location in CHA with clear directions.
• Responds to telephone inquiries regarding hospital services in a friendly, professional manner.
• Handles telephone systems features and ensures someone answers the telephone at all times.
• Maintains reception area, assists with mail, files, and basic clerical tasks.
• Schedules meetings and reserves rooms for senior IT staff as required.
• Keeps front desk and lobby tidy and stocked with information.

Skills

Medical terminology

Front desk reception

Customer service

Education

Medical Secretarial degree

Job description

Cambridge Health Alliance (CHA) is seeking a Receptionist/Front Desk to greet patients and visitors at CHA Cambridge Hospital. The role requires proactive engagement, clear directions, and efficient handling of calls while maintaining a welcoming environment.

Primary responsibilities include providing information, directing visitors, supporting IT/communications staff, and performing routine clerical tasks. Position is temporary with a 40-hour work week, Monday through Friday, day shift.