Administrative Coordinator II, Ambulatory

Cambridge Health Alliance; Cambridge (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Cambridge Health Alliance (CHA) is seeking an Administrative Coordinator II for the Medical Specialties Clinic at CHA Cambridge Hospital. The role supports scheduling, patient registration, and clerical tasks within a diverse healthcare setting.

Requirements include a High School Diploma or GED, 3 years of medical office administrative experience, and strong skills in Microsoft Office and Google apps, with excellent writing and communication abilities.

Qualifications

• High School Diploma or GED required.
• Associates degree preferred.
• Minimum 3 years of administrative experience in a medical office setting.
• Fluency in Microsoft Office and Google apps.
• Strong writing, interpersonal, organizational and communication skills.

Responsibilities

• Greet departmental visitors and assist with inquiries.
• Schedule patient appointments and coordinate calendars for department staff.
• Register patients and support billing/reimbursement processes.
• Perform general clerical duties for department communications and records.
• Monitor and order office supplies to ensure smooth operations.
• Schedule meetings efficiently and assist with special projects as needed.

Skills

Administrative support

Interpersonal skills

Communication

Writing

Organizational skills

Education

High School Diploma or GED

Associates degree preferred

Tools

Microsoft Office

Google Apps

Job description

Location: CHA Cambridge Hospital
Category: Clerical and Administrative Support
Department: Medical Specialties Clinic at CHA Cambridge Hospital
Job Type: Full Time
Union Name: CH Laborers 380
Length Of Shift(s) In Hours: 8

Shift Details: 9-5:30

Hours/Week: 40

Cambridge Health Alliance (CHA) is a community hospital that cares for a highly diverse population in the Boston metro-north region. As a member of our Medical Specialty team, you will help us care for patients in Cardiology, Dermatology, Endocrinology, Gastroenterology, Geriatrics, Hematology/Oncology, Infectious Disease, Neurology, and Pulmonary Medicine. This includes consults and procedures at our two acute care hospitals and ambulatory care at our three medical specialty clinics.

The Administrative Coordinator II performs a wide range of administrative and support functions for the department. They act as the link between the health provider, the patient, other Alliance departments, outside service agencies and consulting providers.Responsibilities include: Greeting departmental visitors, Scheduling patient appointments and coordinating schedules for departmental personnel, interns and fellows in specialty areas, Registering patients and performing administrative duties necessary to ensure appropriate billing and reimbursement for services, Performing general clerical duties in the preparation of departmental correspondence and records, Monitoring and ordering office supplies, Efficiently schedules meetings as requested, Other related duties as assigned.

Qualifications:
Education: High School Diploma or GED required; Associates Degree preferred.
Work Experience: Minimum 3 years of administrative experience in a medical office setting required.
Skills: Fluency in Microsoft Office and Google apps. Strong writing, interpersonal, organizational and communication skills required.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.