Temporary Front Desk Receptionist

The Village Independent Living; Dearborn (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

The Village Independent Living seeks a friendly Front Desk Receptionist to greet residents and visitors, answer phones, and provide general administrative support in a welcoming Independent Living community.

This temporary position has potential to transition into a full-time role based on organizational needs and performance. Strong communication, reliability, and multitasking are essential in a busy reception area.

Qualifications

• Previous receptionist, customer service, administrative, or senior living experience preferred.
• Excellent communication and interpersonal skills.
• Friendly, patient, and approachable personality.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm and professional in a busy environment.
• Comfortable answering phones and assisting people with a variety of questions and needs.
• Basic computer and office skills.
• Dependable, punctual, and able to work well independently and as part of a team.

Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.
• Greet and assist residents, visitors, families, and guests.
• Respond to residents’ questions and concerns and direct them to the appropriate staff member or department when needed.
• Sort, organize, and distribute incoming mail and packages.
• Direct visitors, delivery drivers, vendors, and other guests to the appropriate location.
• Maintain awareness of activity at the front desk and help ensure a safe, organized, and welcoming environment.
• Provide general administrative and clerical support as needed.
• Communicate effectively with residents, families, staff, and outside visitors.
• Maintain confidentiality and professionalism when handling resident or community information.

Skills

Communication

Interpersonal skills

Multitasking

Organizational skills

Customer service

Job description

Front Desk Receptionist – Independent Living

Position Type: Temporary, with potential for full-time employment

We are seeking a friendly, dependable, and professional Front Desk Receptionist to join our Independent Living community. The Front Desk Receptionist is often the first point of contact for residents, families, visitors, and vendors, making this an important role in creating a welcoming and supportive environment.

Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.

• Greet and assist residents, visitors, families, and guests.

• Respond to residents’ questions and concerns and direct them to the appropriate staff member or department when needed.

• Sort, organize, and distribute incoming mail and packages.

• Direct visitors, delivery drivers, vendors, and other guests to the appropriate location.

• Maintain awareness of activity at the front desk and help ensure a safe, organized, and welcoming environment.

• Provide general administrative and clerical support as needed.

• Communicate effectively with residents, families, staff, and outside visitors.

• Maintain confidentiality and professionalism when handling resident or community information.

Qualifications

• Previous receptionist, customer service, administrative, or senior living experience preferred.

• Excellent communication and interpersonal skills.

• Friendly, patient, and approachable personality.

• Strong organizational skills and attention to detail.

• Ability to multitask and remain calm and professional in a busy environment.

• Comfortable answering phones and assisting people with a variety of questions and needs.

• Basic computer and office skills.

• Dependable, punctual, and able to work well independently and as part of a team.

Why Join Our Team?

This is an excellent opportunity for someone who enjoys working with people and wants to make a positive difference in the daily experience of our residents. The position begins as temporary, with potential to transition into a full-time role based on organizational needs and performance.

If you are welcoming, reliable, and enjoy helping others, we would love to hear from you!