Front Desk Concierge – Independent Living (Temp-to-FT)

The Village Independent Living; Dearborn (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

The Village Independent Living seeks a friendly Front Desk Receptionist to greet residents and visitors, answer phones, and provide general administrative support in a welcoming Independent Living community.

This temporary position has potential to transition into a full-time role based on organizational needs and performance. Strong communication, reliability, and multitasking are essential in a busy reception area.

Qualifications

• Previous receptionist, customer service, administrative, or senior living experience preferred.
• Excellent communication and interpersonal skills.
• Friendly, patient, and approachable personality.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm and professional in a busy environment.
• Comfortable answering phones and assisting people with a variety of questions and needs.
• Basic computer and office skills.
• Dependable, punctual, and able to work well independently and as part of a team.

Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.
• Greet and assist residents, visitors, families, and guests.
• Respond to residents’ questions and concerns and direct them to the appropriate staff member or department when needed.
• Sort, organize, and distribute incoming mail and packages.
• Direct visitors, delivery drivers, vendors, and other guests to the appropriate location.
• Maintain awareness of activity at the front desk and help ensure a safe, organized, and welcoming environment.
• Provide general administrative and clerical support as needed.
• Communicate effectively with residents, families, staff, and outside visitors.
• Maintain confidentiality and professionalism when handling resident or community information.

Skills

Communication

Interpersonal skills

Multitasking

Organizational skills

Customer service

Job description

The Village Independent Living seeks a friendly Front Desk Receptionist to greet residents and visitors, answer phones, and provide general administrative support in a welcoming Independent Living community.

This temporary position has potential to transition into a full-time role based on organizational needs and performance. Strong communication, reliability, and multitasking are essential in a busy reception area.