Temporary First Party Collector

Altus

United States

Remote

USD 17,000 - 21,000

Full time

9 days ago

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Benefits offered by this job

Bonuses
Health coverage
Dental coverage
Vision coverage
Life insurance
Disability coverage
401(k) match
PTO 18 days
Holidays

Job summary

Altus Receivables is seeking Temporary First Party Collectors for a remote/telecommute engagement from November 9, 2026 to December 31, 2026. The role involves contacting debtors by phone, mail, or email and collaborating with clients to resolve delinquencies.

Responsibilities include a minimum of 80 calls, negotiating payments or arrangements, and maintaining professionalism while supporting client disputes with accuracy and empathy.

Qualifications

  • Collections, sales, telemarketing, customer service or call center experience preferred.

Responsibilities

  • Minimum of 80 outbound/inbound calls.
  • Negotiate payment in full or secure a payment arrangement.
  • Create a sense of urgency on non-paying debtors.
  • Work closely with Client Support Representative to resolve disputes.
  • Maintain a positive attitude and remain professional at all times.

Skills

Collections experience
Sales
Telemarketing
Customer service

Tools

Microsoft Office
Excel
Salesforce

Job description

Altus Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.

Altus Receivables is seeking Temporary First Party Collectors as we continue to grow our team! First Party Collectors collect payments or communicate/resolve issues from debtors. The collector will collaborate with clients, sales and peers on delinquent accounts. The primary role is to contact debtors by phone, mail or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation.

This position is a Remote/Telecommute position.

This position will begin November 9, 2026 - December 31, 2026.

Job Responsibilities
  • Minimum of 80 outbound/inbound calls
  • Negotiate payment in full or secure a payment arrangement
  • Create a sense of urgency on non-paying debtors
  • Work closely with Client Support Representative to resolve disputes
  • Maintain a positive attitude
  • Remain respectful to debtors & peers
  • Strong work ethics and integrity
  • Prioritize time management
  • Remain professional at all times
  • Meet/exceed monthly phone, activity & fee quota’s
Job Requirements
  • Collections, sales, telemarketing, customer service or call center experience preferred
  • Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred
  • Critical Thinker
  • Basic Math and Writing skills
  • SalesForceexperience is a plus
  • Strong attention to detail and goal-oriented
  • Ability to de-escalate adverse situations
  • Strong interpersonal, communication, and organizational skills
  • Dependability
Compensation and Benefits
  • $12-15per hour PLUS bonuses (DOE)
  • Benefit package with health, dental, vision, life, and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!!

This position will begin November 9, 2026 - December 31, 2026.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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