Temporary Early Learning Admin & Family Support Specialist

Children's Home Society of WA; Washington (District of Columbia); On-site; USD 32,000 - 39,000; Full time

Job summary

Children's Home Society of WA is seeking an Administrative Support role to provide confidential assistance to supervisors and departments, handling PHI/CII and ensuring smooth operation of front-desk functions.

The position supports enrollment screening, scheduling, records, travel, committees, and volunteer coordination, with data entry and finance/billing help. A strong MS Office skillset and discretion are essential.

Qualifications

• Demonstrated leadership skills reflected in progressive administrative service responsibilities.
• Advanced knowledge of office procedures and efficiency with computer software MS Office, including the ability to write clear and grammatically correct letters, memos and reports.
• Demonstrated ability to work independently, organize and prioritize individual and departmental responsibilities.
• Ability to work effectively under pressure, demonstrates initiative and resourcefulness, exercise good judgment and discretion.
• Knowledge of, and experience with, human service organizations.
• Familiarity with or interest in the principles of accessibility, inclusion, and belonging; and experience working successfully with colleagues, clients, or communities from a variety of backgrounds.
• Demonstrated openness to learning and contributing to an inclusive workplace environment.

Responsibilities

• This role is the first point of contact as families enter the center and should create a welcoming environment and provide service excellence in checking families in and out of the facility.
• Interfaces with internal/external contacts requiring considerable discretion and initiative.
• Provides advanced word/data processing and spreadsheet support, including graphics and presentation software.
• Provides general administrative support, which may include, but not limited to: Enrollment screening and waitinglist tracking.
• Responding to routine correspondence and screening telephone calls.
• Coordinating schedules and travel arrangements.
• Maintaining confidential files and records.
• Supporting committee(s).
• May assist with coordination of volunteers, including recruiting volunteers, and assigning duties.
• Provides leadership in a variety of areas and may lead employees and volunteers, as requested.
• May coordinate and/or research background material and collect data for reports, grant proposals, speeches and correspondence.
• May carry out assignments relating to meetings, committee activities and/or funding.
• May be responsible for compliance with licensing and regulatory requirements.
• May provide information and referral support, maintain resource lists, and minimal case management for program participants.
• May coordinate schedules and/or facilitate workshops, classes, special event, and other activities for an Akin direct service program.
• Provides leadership and direction with other activities/duties, as requested.
• Inputting & tracking data using various software programs.
• Assists with finance and billing.
• Purchase and track supplies.
• Performs other duties as assigned.

Skills

Leadership

MS Office

Communication

Organization

Discretion

Job description

Children's Home Society of WA is seeking an Administrative Support role to provide confidential assistance to supervisors and departments, handling PHI/CII and ensuring smooth operation of front-desk functions.

The position supports enrollment screening, scheduling, records, travel, committees, and volunteer coordination, with data entry and finance/billing help. A strong MS Office skillset and discretion are essential.