Temporary Donor Relations & Gift Processing Associate

Chesapeake Bay Foundation, Inc.; Annapolis (MD); On-site; USD 24,000 - 34,000; Full time

Job summary

The Chesapeake Bay Foundation seeks two temporary staff members to support donor relations and gift processing during a high-volume period. Based in Annapolis, MD at the Philip Merrill Environmental Center, these roles operate full-time, temporary hours with no remote or hybrid options.

Primary duties include donor service, processing donations, and maintaining donor records; responsibilities cover mailings, acknowledgments, and data entry. Strong communication and confidentiality are essential.

Qualifications

• Prior experience in customer service or donor relations.
• Ability to maintain confidentiality.
• Excellent verbal and written communication skills.
• Organized, detail-oriented, and resourceful.
• Excellent proofreading skills.
• Proficiency in Microsoft Word and Excel; data entry experience.

Responsibilities

• Serve as a primary point of contact for donors by answering calls, processing donations, and updating accounts.
• Retrieve and respond to donor voicemail messages; route inquiries to staff for follow-up.
• Maintain accurate donor records by updating contact information and communication preferences.
• Assemble and mail donor correspondence and acknowledgments.
• Scan and file gift documentation and acknowledgments; organize supporting documents.
• Support gift entry and acknowledgment operations with various tasks.

Skills

Customer service

Donor relations

Confidentiality

Verbal communication

Written communication

Organized

Detail-oriented

Proofreading

Data entry

Microsoft Word

Excel

Office equipment

Tools

Microsoft Word

Excel

Job description

The Chesapeake Bay Foundation seeks two temporary staff members to support donor relations and gift processing during a high-volume period. Based in Annapolis, MD at the Philip Merrill Environmental Center, these roles operate full-time, temporary hours with no remote or hybrid options.

Primary duties include donor service, processing donations, and maintaining donor records; responsibilities cover mailings, acknowledgments, and data entry. Strong communication and confidentiality are essential.