Temporary Philanthropy Assistant

Chesapeake Bay Foundation; Annapolis (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

The Chesapeake Bay Foundation seeks two temporary staff members to support donor relations and gift processing functions during a high-volume period. These positions are based in Annapolis, MD at the Philip Merrill Environmental Center.

Ideal candidates bring customer service and data entry experience, strong communication, and meticulous record-keeping in a fast-paced nonprofit setting. This on-site role runs November 9 through January 15, Monday to Friday, 9am to 5pm, with no remote option.

Qualifications

• Prior experience in customer service or donor relations is preferred.
• Excellent verbal and written communication skills.
• Organized, detail-oriented, and resourceful.
• Excellent proofreading skills.
• Computer skills including Microsoft Word and Excel; data entry experience.

Responsibilities

• Serve as a primary contact for donors by answering calls, processing donations, and updating donor records.
• Retrieve, document, and respond to donor voicemail messages; route inquiries to staff for timely follow-up.
• Maintain donor records with updated contact information and preferences from multiple channels.

Skills

Customer service

Communication

Attention to detail

Proofreading

Data entry

Tools

Microsoft Word

Microsoft Excel

Job description

The Chesapeake Bay Foundation seeks two temporary staff members to support donor relations and gift processing functions during a high-volume period. These positions are based in Annapolis, MD at the Philip Merrill Environmental Center.

About the Chesapeake Bay Foundation

Established in 1966, the Chesapeake Bay Foundation (CBF) is the largest regional nonprofit conservation organization dedicated to saving the Chesapeake Bay, its rivers and streams, and the wildlife that call it home. Through our education, advocacy, litigation, and restoration efforts, we work together toward our vision of a healthy and resilient Chesapeake Bay ecosystem where people, plants, and animals thrive together.

CBF has a staff of approximately 200 employees working in offices in Annapolis, Maryland; Richmond and Virginia Beach, Virginia; Harrisburg, Pennsylvania; and Washington, D.C. as well as 15 field education program locations. Our staff and volunteer corps work throughout the region educating students and adults, advocating for clean water policies, restoring waterways, and litigating when necessary.

CBF’s headquarters office in Annapolis, Maryland is the Philip Merrill Environmental Center, the world’s first U.S. Green Build Council’s LEED platinum building. In 2014, CBF opened the Brock Environmental Center—one of the world’s most energy efficient, environmentally smart buildings—in Virginia Beach, Virginia.

CBF has 200,000 members and supporters and an annual budget of approximately $30 million. For more information on CBF, please visit our About CBF page.

About the Hiring Department

The mission of Philanthropy is to provide financial resources for CBF to meet its long-term vision of saving the Bay. It establishes and implements strategies to motivate donors to contribute to the organization’s programs and projects through two primary areas of activity: philanthropy and membership.

Context of the Position

The Temporary Philanthropy Assistant is an essential team member of the Philanthropy department during the heaviest giving season. The assistant plays a key role in donor relations and data integrity.

Work Schedule:

November 9 –January 15 (excluding holidays)
Monday – Friday
9am – 5pm

*Remote or hybrid work arrangements are not available.

Essential Functions

• Serve as a primary point of contact for CBF donors by answering incoming calls, processing donations, and assisting with account updates, questions, and concerns.
• Retrieve, document, and respond to donor voicemail messages, or route inquires to appropriate CBF staff for timely follow-up.
• Maintain accurate donor records by updating contact information, communication preferences, titles, and other data received through phone, email, mail, and other channels.

Provide administrative and operational support to the Gift Processing, Stewardship, and Member Relations teams:

• Assemble and mail donor correspondence and acknowledgments.
• Maintain electronic records by scanning and filing gift documentation and acknowledgments. Copy, organize, and file supporting documents.
• Assist with additional projects and tasks to support efficient gift entry and acknowledgment operations.

Professional Experience and Qualifications

• Prior experience in customer service or member/donor relations
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Organized, detail-oriented, and resourceful
• Excellent proofreading skills
• Computer skills, proficiency in Microsoft Word and Excel and experience with data entry
• Proficiency in use of standard office equipment (phone, computer, copier/printer, scanner)

Salary Range: $21 an hour

We Are Committed to Saving the Bay and We Need You!

Bringing together the most qualified employees with diverse backgrounds, viewpoints, perspectives, and beliefs is the key to saving the Bay. We know that talented professionals can come from anywhere and everywhere. We are proud to have created an award-winning organization where they have the opportunity to thrive while joining us in our work to achieve clean water, clean air, and a safe environment—rights that we all share.

Wondering whether you have the right credentials or background to apply? We value lived experience, are serious about embracing diversity, and are committed to building a team that represents our communities’ backgrounds. That means we want people just like you!

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.