Donor Relations & Gift Processing Assistant (Temporary)

Chesapeake Bay Foundation; Annapolis (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

The Chesapeake Bay Foundation seeks two temporary staff members to support donor relations and gift processing functions during a high-volume period. These positions are based in Annapolis, MD at the Philip Merrill Environmental Center.

Ideal candidates bring customer service and data entry experience, strong communication, and meticulous record-keeping in a fast-paced nonprofit setting. This on-site role runs November 9 through January 15, Monday to Friday, 9am to 5pm, with no remote option.

Qualifications

• Prior experience in customer service or donor relations is preferred.
• Excellent verbal and written communication skills.
• Organized, detail-oriented, and resourceful.
• Excellent proofreading skills.
• Computer skills including Microsoft Word and Excel; data entry experience.

Responsibilities

• Serve as a primary contact for donors by answering calls, processing donations, and updating donor records.
• Retrieve, document, and respond to donor voicemail messages; route inquiries to staff for timely follow-up.
• Maintain donor records with updated contact information and preferences from multiple channels.

Skills

Customer service

Communication

Attention to detail

Proofreading

Data entry

Tools

Microsoft Word

Microsoft Excel

Job description

The Chesapeake Bay Foundation seeks two temporary staff members to support donor relations and gift processing functions during a high-volume period. These positions are based in Annapolis, MD at the Philip Merrill Environmental Center.

Ideal candidates bring customer service and data entry experience, strong communication, and meticulous record-keeping in a fast-paced nonprofit setting. This on-site role runs November 9 through January 15, Monday to Friday, 9am to 5pm, with no remote option.