Temporary Customer Support & Program Finance Specialist

Bunzl Distribution Inc.; Reno (NV); On-site; USD 28,000 - 33,000; Full time

Job summary

FoodHandler in Reno, NV is seeking a TEMPORARY Customer Support Specialist to monitor assigned customer, group, or broker accounts and support sales operations, customer service, procurement and clerical teams.

You will reconcile and process customer programs, manage program documents, and collaborate with Finance and Field Sales to reduce unauthorized deductions, while delivering high-level program support and coordination on site for six months.

Qualifications

• High School diploma or GED required.
• 2–5 years' experience in two or more of the following areas is preferred: finance, accounting, business analysis, collections, customer service, sales.
• Analytical ability to learn new systems quickly (MS Dynamics SL, Promo-Assist, SDS, PAM).
• Verbal, written, and interpersonal communication skills.
• Strong organizational skills; must be a self-starter and be able to work with minimal supervision.
• Microsoft Office software with a strong emphasis on Excel; Access database experience a plus.

Responsibilities

• Investigate, validate, reconcile and funding of agreed-to customer programs whether customer-invoiced, deducted or proactively paid.
• Collaborate with Finance to keep customer account aging accurate and up to date, as well as support accurate cash applications
• Collaborate with Finance and Field Sales to recover unauthorized deductions.
• Work closely with Field Sales, act as the liaison between Field Sales and the internal execution of our customer programs.
• Authorize and reconcile deductions using Exceedra (customer program payment status).
• Manage the End-User Rebate/POD contract and claim process using Pricing Management System ("PMS").
• Accountable to understand all aspects of deduction and program management; work to develop and implement solutions resulting in reducing customer deductions.

Skills

Finance

Accounting

Customer service

Sales

Education

High School diploma or GED

Tools

MS Dynamics SL

Promo-Assist

SDS

PAM

Access

Job description

FoodHandler in Reno, NV is seeking a TEMPORARY Customer Support Specialist to monitor assigned customer, group, or broker accounts and support sales operations, customer service, procurement and clerical teams.

You will reconcile and process customer programs, manage program documents, and collaborate with Finance and Field Sales to reduce unauthorized deductions, while delivering high-level program support and coordination on site for six months.