Temporary Client Advisor - Las Vegas Crystals

Brobston Group; Las Vegas (NV); On-site; USD 40,000 - 62,000; Part time

Job summary

LOEWE in Las Vegas is seeking a Temporary Client Advisor to cultivate relationships with luxury clients at the Las Vegas Crystals location, while achieving sales goals in line with the brand values.

You will showcase deep product knowledge, manage client data in our CRM, maintain store presentation, and support events and after-sales service to ensure a seamless luxury shopping experience.

Qualifications

• Experience in luxury retail and clienteling.
• Strong communication and interpersonal skills.
• Ability to meet monthly sales targets.

Responsibilities

• Meet or exceed monthly and yearly sales targets.
• Provide personalized, luxury customer service and build lasting client relationships.
• Demonstrate in-depth knowledge of LOEWE products and heritage.
• Utilize CRM to capture and leverage client data for future opportunities.
• Maintain organized sales floor and stockroom per policy.
• Support store events and client communications via email, phone, or notes.
• Contribute to store presentation and uphold LOEWE image standards.
• Record client information accurately and maintain client books.

Skills

Sales excellence

Customer service

Relationship building

Product knowledge (luxury)

CRM usage

Tools

CRM software

Job description

Loewe is currently seeking a Temporary Client Advisor to join its Las Vegas Crystals location. In this role, you will be responsible for building the client relationships within the luxury market, while achieving goals through our company values.

Key Responsibilities & Tasks:

• Continuously meet or surpass monthly and yearly sales objectives, contributing to business growth and development.
• Surpass client expectations by providing an outstanding, personalized customer service, founded on enduring and meaningful relationships. Showcase deep knowledge of LOEWE’s products and the brand’s history and heritage.
• Exceed individual Key Performance Indicator (KPI) targets by delivering top-tier customer service.
• Utilize CRM tools effectively to gather valuable customer data for personalized client engagement and future opportunities.
• Foster a culture of collaboration and open communication with colleagues to enhance the working experience and maintain a positive workplace environment.
• Ensure both the sales floor and stockroom are well-organized per company policy.
• Contribute to the visual presentation of products, adhering to LOEWE’s standards.
• Uphold LOEWE’s image standards and guidelines.
• Adhere to all company policies and procedures.
• Record all pertinent customer information accurately in the database.
• Actively promote store events via email, phone, and personalized notes.
• Maintain an accurate and organized client book, initiating regular client contact and providing prompt follow-up on all sales, events, or client inquiries.
• Consistently address any client-related issues, including shipping and alterations.
• Play a role in general housekeeping and store image upkeep.
• Support shipping and receiving and inventory control as requested