Temporary Benefits Coordinator: Data Entry & Enrollment Support

Supplemental Health Care; Buffalo (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Supplemental Health Care is seeking a detail-oriented Temporary Benefits Coordinator to support our Benefits team during a high-volume period. This role focuses on data entry, data cleanup, and benefits-related administrative tasks while delivering excellent customer service.

The successful candidate will handle sensitive information, maintain accurate records, and assist employees with enrollment processes by phone, ensuring timely and accurate benefits administration.

Qualifications

• High school diploma or GED required.
• Minimum of two years of administrative, customer service, HR, call center or related experience in an over-the-phone support role.
• Benefits administration experience a plus.
• Strong data entry skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Ability to maintain confidentiality and handle sensitive employee information professionally.

Responsibilities

• Perform high-volume data entry with a high degree of accuracy.
• Maintain employee records, enrollment information, and eligibility data within HR, carrier, and vendor systems.
• Assist employees with benefit enrollment processes via phone.
• Complete benefit enrollment activities, including manual enrollments, coverage changes, and distribution of enrollment confirmations.
• Triage incoming calls, emails, and requests, directing issues to the appropriate team member.
• Handle confidential employee, health, and benefits information with discretion and professionalism.
• Support the Benefits team with various administrative tasks.

Skills

Data entry

Attention to detail

Communication

Confidentiality

Multi-tasking

Benefits administration experience

Education

High school diploma or GED

Job description

Supplemental Health Care is seeking a detail-oriented Temporary Benefits Coordinator to support our Benefits team during a high-volume period. This role focuses on data entry, data cleanup, and benefits-related administrative tasks while delivering excellent customer service.

The successful candidate will handle sensitive information, maintain accurate records, and assist employees with enrollment processes by phone, ensuring timely and accurate benefits administration.