Benefits Coordinator

betenbough; Lubbock (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits package

Life/AD&D/LTD insurance

ESOP

Job summary

betenbough is seeking a Benefits Coordinator to administer employee benefit programs, guiding team members through enrollments, life events, and questions. You will collaborate with Payroll, HR, and vendors to deliver a compliant, efficient benefits experience and maintain accurate records.

The role emphasizes support, communication, and process improvement within a team-focused environment in Texas. A Bachelor’s degree or 2+ years in a related field is required, with Excel proficiency preferred.

Qualifications

• Bachelor's degree or 2+ years in benefits or related field.
• Proficiency in Excel preferred.

Responsibilities

• Provide timely guidance on enrollments, qualifying life events, leaves of absence, and general benefit questions.
• Administer enrollments, payroll deductions, vendor updates, and employee changes.
• Maintain confidential records and perform routine audits to ensure accuracy.
• Partner with Payroll, HR, leaders, and vendors to support Open Enrollment and annual benefit initiatives.
• Develop working knowledge of payroll operations to provide backup support.

Skills

Excel proficiency

Education

Bachelor's degree or 2+ years related experience

Job description

Role Overview

The Benefits Coordinator administers employee benefit programs by providing accurate, timely support to team members and
maintaining compliant, efficient benefit processes. This role partners with employees, leaders, Payroll, and vendors to deliver an
exceptional benefits experience.

Core Functions

• Serve as a trusted resource by providing timely, accurate, and compassionate guidance through benefit enrollments, qualifying life events, leaves of absence, and general benefit questions.
• Ensure team members feel informed, supported, and confident throughout their benefits journey.
• Administer employee benefits with excellence by processing enrollments, payroll deductions, vendor updates, and employee changes.
• Maintain accurate, confidential records, perform routine audits, and proactively resolve discrepancies to ensure a seamless employee experience.
• Partner with Payroll, Human Resources, leaders, and benefit vendors to support daily operations, Open Enrollment, and annual benefit initiatives.
• Develop a working knowledge of payroll operations through cross-training to provide backup support and strengthen team continuity.
• Maintain compliance through accurate documentation, regulatory support, and employee communications.
• Continuously improve processes, contribute to team documentation, and demonstrate faithful stewardship through excellence, ownership, and service in every interaction.

Required Skills & Qualifications

• Bachelors or minimum 2 years experience in related field

Preferred Skills & Qualifications

• Proficiency in EXCEL

Work Environment & Physical Requirements

• Work in indoor environments.
• Vision for near, mid-range and far, as well as hearing for low, medium and high pitch.
• Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
• Must be able to perform all job expectations safely with or without reasonable accommodations.
• Ability to lift 5-20 pounds without assistance.
• Must have a current and valid driver’s license and must be able to be insured by company fleet insurance.
• Ability to operate a company vehicle safely.

Hours & Schedule

• Average 40 hours per week (8am - 5pm, M-F)

Benefits

• Comprehensive Employee Benefit Package
• Employer-Paid Life, AD&D, LTD Insurance
• Enrolled into ESOP (Retirement Benefits)
• Paid Time Off Policy
• Company-Issued Cell Phone
• Company Training Opportunities
• Company-Sponsored Vision Trips