Temporary - Administrative Associate

Motlow; Nashville (TN); On-site; USD 21,000 - 28,000; Part time

Job summary

Motlow is seeking an Administrative Associate to provide administrative support at the Southeast Campus Information Desk in Nashville.

The role involves greeting visitors, answering questions about the college, and routing inquiries to the appropriate staff. Responsibilities include handling deliveries, ID issuance, event support, and maintaining a safe desk area, with some supervision of student workers.

Qualifications

• Requires High School Diploma and 2 years of relevant experience.
• Preferred: 1 year higher education setting experience; familiarity with web-based systems.

Responsibilities

• Greet visitors and prospective students; provide information or route to appropriate staff.
• Answer questions about the college and the Southeast Campus.
• Demonstrate friendly customer service via phone, email, or in person.
• Receive lost and found items and store securely.
• Maintain a clean and safe Information Desk area.
• Issue Student ID cards.
• Assist with campus events and check-ins; support faculty as needed.
• Handle deliveries and direct facility requests to maintenance.
• Manage office supplies and related materials; supervise student workers if needed.

Skills

Microsoft Office

Interpersonal skills

Time management

Independent work

Customer service

Education

High School Diploma

Tools

Slate

Banner

Dynamic Forms

DocuSign

Job description

Title: Temporary - Administrative Associate

POSITION SUMMARY

This position will provide administrative support for the Southeast Campus Information Desk.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES

• Greets various visitors and prospective students by providing information or routing them to the appropriate person.
• Appropriately answers questions about the college and the Southeast Campus.
• Demonstrates exemplary and friendly customer service when corresponding to various types of inquiries either by phone, email, or in person.
• Receive lost and found items and place them safely in storage.
• Maintains a clean and safe work environment within the Information Desk
• Issues Student ID cards.

Assists with Southeast Campus events including check-ins and faculty support.

Assists in the set-up of events on campus if needed.

Accepts and distributes deliveries to faculty and staff.

Directs facility requests and issues to maintenance (vendors and large deliveries).

Maintains and orders office supplies and other materials as needed.

May supervise student workers.

REQUIRED QUALIFICATIONS

• High School Diploma
• Two (2) years of relevant experience

PREFERRED QUALIFICATIONS

• One (1) year of experience working in a higher education setting
• Familiarity with Slate, Banner, Dynamic Forms, DocuSign and other web-based systems

KNOWLEDGE, SKILLS AND ABILITIES

• Proficient in Microsoft Office applications.
• Effective interpersonal and communication skills.
• Knowledgeable of College policies, procedures, and operations of Southeast Campus.
• Knowledge of emergency procedures and the ability to respond to emergency situations appropriately.
• Ability to work independently and demonstrate initiative.
• Ability to manage a high-volume workload using effective time management skills to plan, prioritize and organize work to meet deadlines.
• Ability to work some evenings and weekends as required.

Open Until Filled: Yes

Work Hours: Up to 28 hours per week

Rate of Pay: $17.50 per hour