Temporary 911 Dispatcher — Fast-Paced Public Safety

Ingham County Human Resources; Lansing (MI); On-site; USD 22,000 - 33,000; Part time

Job summary

Ingham County Human Resources seeks a 9-1-1 Temporary Employee to receive emergency calls and determine location and priority, coordinating with emergency units and using CAD systems. The role supports law enforcement, fire, and medical services in a 24/7 operation, with shifts up to 12 hours and a capped average of 30 hours per week.

Responsibilities include handling critical information, data entry, and potential dispatch duties as needed, while adhering to confidentiality standards and

Qualifications

• High School Diploma or equivalent is required.
• College coursework in Criminal Justice, Emergency Services or Public Safety or related field preferred.
• HIPAA and confidentiality awareness expected.
• Ability to meet deadlines, multitask, and adapt to changing priorities.

Responsibilities

• Receives, evaluates, and prioritizes calls for emergency and non-emergency service.
• Provides pre-arrival emergency medical instructions to the public.
• Coordinates information between the public and emergency personnel via CAD and radios.
• Dispatches appropriate emergency units when necessary.
• Monitors public safety radio talk groups and responds to requests.
• Regularly performs data entry accurately.

Education

High School Diploma or equivalent

College coursework in Criminal Justice or related field

Job description

Ingham County Human Resources seeks a 9-1-1 Temporary Employee to receive emergency calls and determine location and priority, coordinating with emergency units and using CAD systems. The role supports law enforcement, fire, and medical services in a 24/7 operation, with shifts up to 12 hours and a capped average of 30 hours per week.

Responsibilities include handling critical information, data entry, and potential dispatch duties as needed, while adhering to confidentiality standards and