Temp Student Records & Compliance Assistant

Cornell University; Town of Ithaca (NY); Presencial; USD 40.000 - 43.000; Jornada completa

Descripción de la vacante

Carnell University in Ithaca, NY is seeking a Temporary Student Services Assistant V to support specialized academic records functions within the Office of the University Registrar. The role focuses on student record review, duplicate record resolution, compliance-related requests, and diploma services, with a strong emphasis on confidentiality and regulatory adherence.

The position is full-time for six months with potential extension, on-site in Ithaca, and offers an hourly pay range of $29.45

Formación

• Demonstrated experience in records management, administrative support, compliance support, higher education operations, or related fields.
• Strong analytical skills and attention to detail when reviewing records and documentation.
• Experience managing confidential information and sensitive records.
• Excellent organizational, written, and verbal communication skills.
• Ability to interpret and follow established policies, procedures, and documentation standards.
• Experience working with service management systems, shared email environments, or high-volume customer inquiries.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams.

Responsabilidades

• Support FERPA inspect-and-review requests by collecting, organizing, reviewing, and preparing student records for disclosure.
• May assist with identifying and applying record redactions where required under FERPA, etc.
• Review and process duplicate identity and duplicate student record resolution cases, ensuring accurate consolidation and documentation.
• Provide backup support for diploma order validation and diploma-related service requests.
• Monitor and respond to Office of the University Registrar emails and provide customer service phone support.
• Provide notary services for academic and enrollment-related documentation, if licensed as a Notary Public.
• Maintain documentation and audit trails.
• Work collaboratively with registrar offices and campus partners to resolve records-related issues.
• Maintain strict confidentiality and security of sensitive student information.
• Perform general administrative and operational support duties.

Conocimientos

Records management

Administrative support

Compliance support

Higher education operations

Attention to detail

Herramientas

Microsoft Office

PeopleSoft

Descripción del empleo

Carnell University in Ithaca, NY is seeking a Temporary Student Services Assistant V to support specialized academic records functions within the Office of the University Registrar. The role focuses on student record review, duplicate record resolution, compliance-related requests, and diploma services, with a strong emphasis on confidentiality and regulatory adherence.

The position is full-time for six months with potential extension, on-site in Ithaca, and offers an hourly pay range of $29.45