Temp Retail Operations Coordinator - New York

Richemont; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

This innovative firm is seeking a detail-oriented Retail Operations Coordinator to enhance boutique operations in New York. The role involves managing invoicing, supporting new store openings, and ensuring operational excellence across a network of luxury boutiques. Candidates should bring prior luxury retail experience and proficiency in SAP and Microsoft Office. With a strong emphasis on employee wellbeing, the company offers a comprehensive benefits package, ensuring a supportive work environment where creativity and collaboration thrive. Join a team that values excellence and community impact.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Time Off

Wellness Reimbursement

Volunteer Days Off

Qualifications

• Experience in luxury retail is essential for this role.
• Proficiency in SAP and Microsoft Office applications required.

Responsibilities

• Manage invoicing and procure POS materials for boutiques.
• Support new store openings and manage maintenance projects.

Skills

Luxury Retail Experience

SAP Proficiency

Organizational Skills

Communication Skills

Problem Solving

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Temp Retail Operations Coordinator - New York

New York, NY, US

Fixed Term

SinceMONTBLANCrevolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Retail Operations Coordinator

Reports to: Retail Operations Director

Role Overview

Montblanc North America is seeking an organized, resilient and detail-oriented Retail Operations Coordinator, with an understanding of boutique operations and procedures. This role reports to the Director of Retail Operations and will support our network of 27 boutiques with the achievement of sales, strategic objectives and operational excellence.

Responsibilities

• Procure POS materials from our HQ team and fulfill monthly requests from our Boutique network
• Manage invoicing of Boutique services in collaboration with Finance, including NSPO creation and monthly goods receipt
• Facilitate omnichannel order flow (Click from Store)
• Manage uniform allocations for retail staff ensuring budget alignment, timely and accurate delivery with supplier, quality control as needed
• Support with new store openings and renovations, liaising with cross-functional teams and local vendors
• Track & communicate incentive updates to Full Price and Outlet boutique network
• Manage maintenance projects to ensure a high standard across boutique network
• Manage maintenance and service program as per guidelines and in line with budget
• Support Retail teams in execution of maintenance and service processes and actions
• Special projects, as needed

Qualifications

• Prior experience working in luxury retail
• Proficiency in SAP, Outlook, Word, Excel
• Ability to meet deadlines and handle multiple tasks simultaneously and with precision
• Superior organizational and follow up skills
• Clear and concise communicator who can execute quickly and effectively
• Excellent problem solving skills - know how to deescalate issues as they arise and turn challenges into opportunities
• Team player with a collaborative approach to working with different departments and boutique members

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Hourly Range: $27h-$30/hr

Salary will be determined based on relevant skills and experience.