Temp Pool Tech Support Technician

The University of North Carolina; Greensboro (NC); Hybrid; USD 21,000 - 47,000; Part time

Job summary

The University of North Carolina on Greensboro campus seeks temporary Tech Support Technician pool candidates to support on-site IT functions. You may assist with desktop and device support, software updates, and site maintenance as part of a flexible temporary pool.

Minimum qualifications include a high school diploma and 1 year in technology; coursework substituting experience is acceptable. Pay ranges from $15.00 to $34.62 per hour and depend on funding and HR approval.

Qualifications

• High school diploma or equivalent with 1 year in tech or related coursework.
• Education/experience can be substituted year-for-year.
• Advanced level requires additional experience and journey level requires 6 more months.

Responsibilities

• Provide personal desktop and device support.
• Perform software updates and routine system maintenance.
• Handle communication and information tasks.
• Support website maintenance and development as needed.
• Other duties assigned by supervisor.

Skills

Desktop support

Hardware troubleshooting

Customer service

Communication

Education

High school diploma or equivalent

1 year in technology related field

Education-Experience equivalent

Job description

Recruitment Range: $15.00 - $34.62 per hour (Minimum - Advanced Market Rate)

Temporary positions are paid on an hourly rate basis. Rate will be approved by Human Resources.

Position Information

Position Number

Functional Title

Functional Title Temp Pool Tech Support Technician

Position Type

Position Type Temporary Staff

Position Eclass

Position Eclass TBD

University Information

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook , Twitter , and Instagram .

Primary Purpose of the Organizational Unit

Organizational units will vary.

The Department of Human Resources is seeking qualified individuals to consider for temporary Tech Support Technician positions that MAY become available on campus.

When a UNCG Department is in need of a temporary Tech Support Technician, qualified applicants who have applied to this currently active temporary pool will be considered.

Duties and Responsibilities could include, but are not limited to the following:

Personal desktop and device support; Software updates; System Maintenance; Communication and Information; Website Maintenance and Development Other duties assigned by a Supervisor

Minimum Qualifications

Graduation from high school and one year in the field of technology related to the positions’ role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience. Journey level requires an additional six (6) months experience Advanced level requires an additional one (1) year of experience

Preferred Qualifications

Tech Support experience in higher education

Tenure Status N/A

Recruitment Range

Recruitment Range Dependent upon funding availability. Needs to be approved by Human Resources.

Org #-Department

Org #-Department Human Resources - 58401

Job Open Date

Job Open Date 10/01/2026

For Best Consideration Date

Job Close Date

Job Close Date 12/31/2026

Open Until Filled No

FTE

FTE Varies by position

Type of Appointment

Type of Appointment Temporary

Time Limited Duration

Number of Months per Year

Number of Months per Year 11

FLSA

FLSA Non-Exempt

ADA Checklist

ADA Checklist

R for Rare (0-30%),O for Occasional (30-60%),F for Frequent (60-90%),C for Constant (90-100%).

Physical Effort

Vision-Skilled Trades, Reading, Writing, Vision-Preparing/Analyzing figures, Vision-Visual inspection, Talking, Standing, Sitting, Walking, Lifting-0-30 lbs.

Required Documents

• Resume/CV
• Cover Letter

Optional Documents

• List of References
• Reference Letter 1
• Reference Letter 2
• Reference Letter 3

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please indicate how you learned of the vacant position for which you are applying:
  • UNCGjobsearch Website
  • Greensboro News & Record
  • Carolina Peacemaker
  • Other Newspaper
  • The Chronicle of Higher Education
  • Inside Higher Ed
  • Other Professional Journal
  • NCWorks.gov
  • UNC System Job Board
  • Other Online Job Board
  • Personal Networking
  • Search Firm
  • Facebook
  • Twitter
• If you selected "Other", please provide the name of the resource here. (Open Ended Question)
• Describe your work experience providing technology support by phone and email. (Open Ended Question)
• Do you have experience in higher education?
  • yes
  • no
• Do you have a degree in computer science or a similar relevant combination of education and experience in information technology? (Open Ended Question)
• Do you have one (1) to three (3) years of directly related experience?
  • Yes
  • No
• * Are you eligible to work in the United States without sponsorship?
  • Yes
  • No