Temp Order Entry & CS Specialist (6 months)

Mapei Marine; Garland (TX); On-site; USD 30,000 - 32,000; Full time

Job summary

MAPEI Corporation in Garland, TX is hiring a Customer Service Order Entry Specialist for a 5–6 month temporary position. You will enter and verify order details in the ERP, coordinate with internal teams, and provide timely order confirmations.

Responsibilities include processing orders, checking pricing and inventory, managing EDI orders, and ensuring accurate records while complying with BMS and EHS requirements. Strong data entry and ERP experience are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of experience in data entry and/or customer service.
• Proficiency in data entry software, ERP systems such as Microsoft D365, CRM applications, and Microsoft Outlook, Excel, and Word.
• Experience with Electronic Data Interchange (EDI).

Responsibilities

• Enter, update, and process customer orders accurately in the company’s ERP system.
• Verify order details, pricing, and inventory availability; assign appropriate ship dates and shipping locations.
• Monitor and validate Electronic Data Interchange (EDI) orders, maintain product cross-references, and resolve transaction issues.
• Partner with Account Specialists and internal teams to address customer inquiries and support timely order fulfillment.
• Provide order confirmations and maintain organized electronic purchase order records.
• Process order changes and cancellations, resolving discrepancies in product descriptions, quantities, and pricing.
• Perform assigned tasks in conformance with procedures and instructions established in the Business Management System (BMS) and in compliance with applicable Environmental, Health, and Safety (EHS) regulatory requirements.
• Perform other related duties as assigned.

Skills

Data entry

ERP systems

Microsoft Excel

Microsoft Outlook

EDI

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft D365

CRM applications

Microsoft Outlook

Excel

Job description

MAPEI Corporation in Garland, TX is hiring a Customer Service Order Entry Specialist for a 5–6 month temporary position. You will enter and verify order details in the ERP, coordinate with internal teams, and provide timely order confirmations.

Responsibilities include processing orders, checking pricing and inventory, managing EDI orders, and ensuring accurate records while complying with BMS and EHS requirements. Strong data entry and ERP experience are essential.