Precision Order Entry Specialist – ERP & EDI

MAPEI Inc.; Dalton (GA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401K with match

Dental & Vision

Telemedicine

Job summary

MAPEI Inc. in Dalton, GA is seeking a Customer Service Order Entry Specialist to keep orders moving smoothly by entering and verifying details in the ERP system. You will coordinate with internal teams and provide timely order confirmations to ensure accurate fulfillment.

The role requires at least two years in data entry or customer service, with ERP/EDI experience and strong attention to detail. Competitive benefits accompany the position.

Qualifications

• Two years of data entry or customer service experience.
• Proficiency with ERP systems and MS Office tools.
• Experience with EDI is a plus.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Enter, update, and process customer orders accurately in the ERP system.
• Verify order details, pricing, and inventory; assign ship dates and locations.
• Monitor and validate EDI orders, maintain product references, resolve issues.
• Collaborate with Account Specialists to address inquiries and fulfillment.
• Provide order confirmations and maintain electronic purchase order records.
• Process order changes and cancellations, resolve pricing discrepancies.
• Adhere to BMS procedures and EH&S requirements.
• Perform other duties as assigned.

Skills

Data entry

Customer service

Attention to detail

Communication skills

Problem-solving

Multitasking

Education

High school diploma or GED

Tools

Microsoft D365

CRM

Microsoft Outlook

Excel

Word

Job description

MAPEI Inc. in Dalton, GA is seeking a Customer Service Order Entry Specialist to keep orders moving smoothly by entering and verifying details in the ERP system. You will coordinate with internal teams and provide timely order confirmations to ensure accurate fulfillment.

The role requires at least two years in data entry or customer service, with ERP/EDI experience and strong attention to detail. Competitive benefits accompany the position.