Temp Front-End Leader: Wow Customers & Drive Sales

Five Below; New York (NY); On-site; USD 22,000 - 29,000; Full time

Job summary

Five Below is seeking a Support Lead to guide front-end operations and staff while acting as a manager on duty. You will drive sales, ensure customer satisfaction, and maintain clean, efficient store conditions.

Strong leadership and cash-handling experience are essential for success in this hourly role. You will model Five Below values, train associates, and collaborate with store leadership to achieve KPIs, brand loyalty, and payroll within budget.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized.
• Demonstrated leadership and customer service focus.

Responsibilities

• Ensure all associates and managers wow the customer through personal contact.
• Achieve CSAT score goals and lead Front End Operations.
• Train staff on customer service excellence and SOPs.
• Handle cash, deposits, and store procedures.
• Open and close store operations and supervise associates.

Skills

Customer service

Organization

Multitasking

Creativity

Communication

Professionalism

Trainer/Motivator

Team leadership

Pressure management

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below is seeking a Support Lead to guide front-end operations and staff while acting as a manager on duty. You will drive sales, ensure customer satisfaction, and maintain clean, efficient store conditions.

Strong leadership and cash-handling experience are essential for success in this hourly role. You will model Five Below values, train associates, and collaborate with store leadership to achieve KPIs, brand loyalty, and payroll within budget.