Temp Front Desk & Admin Coordinator – Student Health Center

Jacksonville-University; Chaseville (FL); On-site; USD 25,000 - 28,000; Part time

Job summary

Jacksonville University is seeking a Temporary Front Desk Coordinator for the Student Health Center on the Main Campus in Jacksonville, FL. The role greets patients, manages registration and scheduling, handles billing, and maintains EMR systems with a customer-first approach.

The position requires strong clerical and communication skills, Microsoft Office proficiency, and experience with electronic health records. BLS preferred; background check is required.

Qualifications

• 1 year of front office experience in a healthcare setting.
• 1 year of customer service experience.
• Pass a background check.
• BLS certification preferred.
• Experience with electronic health records.
• Proficient with Microsoft Office and Windows.
• Strong written and verbal communication.
• Adept at interacting with diverse student groups.

Responsibilities

• Open and close the SHC daily.
• Welcome patients and visitors.
• Manage patient check-in and checkout.
• Answer calls and respond to messages.
• Coordinate appointment scheduling.
• Prepare paperwork for new patients.
• Triage general patient inquiries.
• Perform clerical and front office tasks.
• Process referrals and records requests.
• Update SHC website and social media.
• Assist in maintaining SHC cleanliness and policies.
• Administer the Medicat EMR system, including billing templates and staff training.
• Perform other duties as assigned by the SHC Executive Director.

Skills

Microsoft Office

EHR experience

Office equipment

Phone system

Medical terminology

Clerical skills

Communication skills

Active listening

Time management

HIPAA/FERPA knowledge

Education

BLS certification

Tools

Medicat EMR

Job description

Jacksonville University is seeking a Temporary Front Desk Coordinator for the Student Health Center on the Main Campus in Jacksonville, FL. The role greets patients, manages registration and scheduling, handles billing, and maintains EMR systems with a customer-first approach.

The position requires strong clerical and communication skills, Microsoft Office proficiency, and experience with electronic health records. BLS preferred; background check is required.