Patient Access & Care Coordinator

UF Health; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

UF Health in Jacksonville seeks an organized front-d desk registrar to support patient flow and accurate medical record data entry. You will greet patients, collect demographics, and register new and existing patients across multiple provider specialties.

The role requires clerical efficiency, strong customer service, and the ability to coordinate with care teams to ensure smooth patient care and timely appointment scheduling.

Qualifications

• Two years of data entry experience preferred.
• One year clerical/customer service experience in healthcare preferred.
• High School Diploma or GED required.

Responsibilities

• Prepares and maintains all clerical aspects of the medical records through established guidelines.
• Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned.
• Maintains patient scheduling functions and sets patient appointments through established guidelines.
• Receives and directs messages to the appropriate personnel; makes contacts to other departments, physicians, patients and outside organizations as necessary for department operations.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Perform cashiering functions as it relates to co-payments or other patient payments/collections.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.
• Participates as an active care team member in the coordination of patient care.

Skills

Data entry

Customer service

Clerical tasks

Education

High School Diploma or GED

Job description

UF Health in Jacksonville seeks an organized front-d desk registrar to support patient flow and accurate medical record data entry. You will greet patients, collect demographics, and register new and existing patients across multiple provider specialties.

The role requires clerical efficiency, strong customer service, and the ability to coordinate with care teams to ensure smooth patient care and timely appointment scheduling.