Temp Community Association Support Specialist

Associa; Chicago (IL); On-site; USD 42,000 - 55,000; Part time

Job summary

Associa is seeking a detail-oriented Assistant Community Manager to provide clerical and administrative support to the Community Manager and homeowners. The role serves as a liaison with board members, vendors, CSSC staff, and the branch office, handling document delivery, board packages, and annual disclosures.

The position involves updating records in C3, processing mail, and assisting with ARB applications, newsletters, and delinquency monitoring.

Qualifications

• High School Diploma or GED required.
• At least one year of Customer Service experience is required.
• Associates Degree strongly preferred.
• Experience with a high call volume is preferred.

Responsibilities

• Update and file association documents for Community Managers and handle document delivery/pickup.
• Assist in preparing agendas, management reports, and board meeting packages.
• Prepare annual disclosure packages, annual meeting notices, and annual financial statements for homeowners; arrange bulk mailing.
• Update homeowner/association information in C3 and shared files.
• Process and distribute mail; handle print, scan, and fax as needed.
• Assist with ARB applications and on-site inspections.
• Assist with issuing key fobs, pool passes, and access keys.
• Prepare newsletters, flyers, and notices to inform homeowners of maintenance projects.
• Monitor delinquency rates and assist with collections for the portfolio.
• Assist with proposals, repair quotes, and insurance notifications.
• Assist with updating property fact sheets in C3 and CC&R violation letters as needed.

Skills

Customer service

Office support

Education

High school diploma or GED

Associates degree

Job description

Associa is seeking a detail-oriented Assistant Community Manager to provide clerical and administrative support to the Community Manager and homeowners. The role serves as a liaison with board members, vendors, CSSC staff, and the branch office, handling document delivery, board packages, and annual disclosures.

The position involves updating records in C3, processing mail, and assisting with ARB applications, newsletters, and delinquency monitoring.