Telluride Guest Services Driver & Reception Host

Accor; Telluride (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Employee discounts at Accor properties

Ski/Spa pass benefits

401k options

Learning programs

Job summary

Accor's Fairmont Heritage Place, Franz Klammer Lodge in Telluride, CO, seeks a friendly Reception Host & Driver. Drive guests to and from the Telluride area, assist with luggage, provide guest orientations, and deliver exceptional service in a mountain resort setting.

The role emphasizes safety, guest satisfaction, and efficient operations, with an emphasis on teamwork and professional presentation. Visa eligibility is required, with an hourly wage of $20.02.

Qualifications

• Valid Driver's License in good standing required.
• 21 Years of age or older with 5+ years of driving experience.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Providing safe and comfortable shuttle transportation to and from the Telluride and Montrose airports.
• Ensuring timely delivery of Guests’ luggage, messages, and other items throughout the property.
• Providing personalized room orientations in a warm and professional manner.
• Delivering professional, friendly, and engaging service.
• Assisting Owners and Guests with hotel information and services in an informative and helpful manner.
• Following all departmental policies, procedures, service standards, and safety guidelines.
• Maintaining a welcoming presence in the Reception Area as an ambassador of the property and brand.
• Performing other duties as assigned.

Skills

Driver's license

5+ years driving experience

Interpersonal skills

Problem solving

Team player

Job description

Accor's Fairmont Heritage Place, Franz Klammer Lodge in Telluride, CO, seeks a friendly Reception Host & Driver. Drive guests to and from the Telluride area, assist with luggage, provide guest orientations, and deliver exceptional service in a mountain resort setting.

The role emphasizes safety, guest satisfaction, and efficient operations, with an emphasis on teamwork and professional presentation. Visa eligibility is required, with an hourly wage of $20.02.