Telluride Luxury Concierge — Guest Experience Specialist

Auberge Resorts Collection; Telluride (CO); On-site; USD 28,929 - 31,684; Full time

Job summary

A luxury hospitality company in Telluride, Colorado, is seeking a Concierge to enhance guests' experiences. Responsibilities include assisting with inquiries, making reservations, and providing local recommendations. Ideal candidates should have a passion for hospitality, excellent communication skills, and prior customer service experience, preferably in the hospitality industry. A flexible schedule is necessary as well. The compensation for this full-time position ranges from $21.00 to $23.00 per hour plus commission.

Qualifications

• Previous experience in a customer service role, preferably in a hotel or hospitality environment.
• Knowledge of local attractions, restaurants, and transportation options.
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Greet guests and provide information about the hotel's amenities.
• Assist with restaurant reservations and transportation arrangements.
• Provide recommendations for dining and entertainment options.
• Handle guest inquiries and resolve concerns promptly.
• Maintain a neat concierge desk and lobby area.
• Collaborate with other departments to ensure guest satisfaction.

Skills

Customer service experience

Excellent communication skills

Knowledge of local attractions

Strong organizational skills

Proficiency in Microsoft Office

Multitasking ability

Tools

Reservation management software

Job description

A luxury hospitality company in Telluride, Colorado, is seeking a Concierge to enhance guests' experiences. Responsibilities include assisting with inquiries, making reservations, and providing local recommendations. Ideal candidates should have a passion for hospitality, excellent communication skills, and prior customer service experience, preferably in the hospitality industry. A flexible schedule is necessary as well. The compensation for this full-time position ranges from $21.00 to $23.00 per hour plus commission.